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Felipe Baptista Location
Porto Alegre, RS, BR
Felipe Baptista Work
Technical Support Engineer @ (July 2026 - Present)
Solution Support Engineer @ (May 2024 - May 2026)
CIC Support Analyst III - Tools and Analytics @ (April 2023 - May 2024)
CIC Support Engineer @ (June 2021 - May 2023)
Product Support Analyst @ THE REAL REAL (April 2025 - November 2025)
Frontend Web Developer @ Beasybox (August 2023 - November 2023)
English Teacher @ Ludic English Schools (August 2021 - August 2022)
Quality Assurance And Trainer Agent @ (February 2017 - December 2019)
Felipe Baptista Education
Pontifícia Universidade Católica do Rio Grande do Sul
Engenharia de Software (Computer Software Engineering)
2021-2025
Brigham Young University - Idaho
Computer Engineering
2019-2020
Pontifícia Universidade Católica do Rio Grande do Sul
Bachelor's Degree (Computer Software Engineering)
SAP
Felipe Baptista Skills
ABAP
Analytical Skills
Artificial Intelligence (AI)
Automated Processes
Business Analysis
C++
Cascading Style Sheets (CSS)
Coaching & Mentoring
Communication
Cross-Functional Liaison
Customer Service
Customer Support
Data Analysis
Databases
DevOps
Development & implementation of marketing plans
English
Escalations Management
Etiquette
Express.js
HTML
Helping Clients Succeed
Incident Management
Innovation Management
JavaScript
Knowledge Base
Microsoft SQL Server
MongoDB
Node.js
Object-Oriented Programming (OOP)
Operating Systems
Production Facilities
Programming
Project Management
Quality Control
React.js
SAP HANA
SAP System
SQL DB2
Software Development
Software Development Methodologies
Software Development Tools
Software Engineers
Software Troubleshooting
Spanish
Teamwork
Technical Analysis
Technical Support
Tracking Systems
Training
Troubleshooting
Unix
Workplace Relations
Zendesk
Felipe Baptista Summary
Felipe Baptista, based in Porto Alegre, RS, BR, is currently a Technical Support Engineer at BioCatch. Felipe Baptista brings experience from previous roles at SAP and THE REAL REAL. Felipe Baptista holds a 2021 - 2025 Engenharia de Software in Computer Software Engineering @ Pontifícia Universidade Católica do Rio Grande do Sul. With a robust skill set that includes ABAP, Analytical Skills, Artificial Intelligence (AI), Automated Processes, Business Analysis and more. Felipe Baptista has 1 emails on RocketReach.
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