Every conversation heard. Every insight traceable. Most teams still review only a small sample of their customer conversations. The signals in the rest go unnoticed until it’s too late to act. Leadstream 3.0 by Feelingstream brings agentic conversation analytics to your calls, chats, emails and feedback, all in one secure workspace: → Calls are transcribed automatically and personal data is anonymised → AI agents analyse every conversation for quality, topics, contact reasons and risks → Search, dashboards and an AI research assistant link every finding back to the conversations behind it ISO 27001 certified and built for regulated environments. Less sampling. Faster answers. Evidence you can trust. #ConversationAnalytics #AgenticAI #CustomerExperience #ContactCentre
| Website | https://www.feelingstream.com |
| Employees | 10 (4 on RocketReach) |
| Founded | 2015 |
| Industry | Information Technology and Services, Big Data, Data and Analytics, Computer, Consumer Electronics, Hardware, Software, Text Analytics |
| Keywords | Customer Service Improvement, Customer Experience Platform, Customer Interaction Analytics, Conversation Intelligence, Customer Service Software, Sales Lead Generation, Contact Center Analytics, Customer Feedback Analysis, Business Intelligence Tools, Speech Analytics, Call Transcription, Voice Of Customer, Sales Intelligence, Nlp Models, Customer Journey Mapping, Text Analytics, Sentiment Analysis, Data Analytics Platform, Marketing Intelligence |
| Competitors | Zendesk Sell, Overseas Examinations Commission, Intercom, Drift, HubSpot, Zoho, Help Scout, Salesforce, Microsoft, tawk.to +35 more (view full list) |
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Lauri Ilison is the Co-founder, CTO of Feelingstream - stop losing in customer service.
4 people are employed at Feelingstream - stop losing in customer service.