Fausto Grelli Email & Phone Number
Head of Enterprise Service Management @ McDonald's
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Fausto Grelli Location
- Basel, BS, CH
Fausto Grelli Work
- 2025 - now Head of Enterprise Service Management @
- 2025 - now Italian Chamber of Commerce for Switzerland, Basel Chapter, President @
- 2022 - 2025 Vice President, Enterprise Service Management @
- 2021 - 2022 Associate Partner and Executive Director @
- 2017 - 2021 Exec. Director, Head Digital Service Management @
- 2015 - 2017 Sr. Director, Head IT Tools and Processes @
- 2013 - 2015 Director, EWS Customer Relationship and Service Management @
- 2010 - 2013 Customer Program Director @
- 2008 - 2010 Project Director and Lead Project Manager @
- 2006 - 2008 Senior Consultant @ Axen - Aston Consulting Sarl (Alten Group)
- 2002 - 2006 Voice Network Infrastructure Manager @
- 2000 - 2002 Project Manager @
- 1996 - 2000 Project Manager jr. and System Engineer @
Fausto Grelli Education
- Università di Pisa
Master degree (Telecommunications Engineering)
- Università di Pisa
National qualification for licensed engineer
Fausto Grelli Skills
- Leadership
- IT Strategy
- Customer Relationship Management Crm
- Consulting
- Software Project
- Business Transformation
- Requirements Analysis
- Project Portfolio
- PMO
- Data Center
- IT Outsourcing
- ITIL
- VoIP
- Networking
- Telecommunications
- Business Analysis
- IP
- Resource Management
- Vendor Management
- Team Management
- Team Leadership
- Project Portfolio Management
- Program Management
- Managed Services
- IT Operations
- Business Process
- Change Management
- Sla
- Project Planning
- Service Management
- PRINCE2
- Governance
- Business Process Improvement
- Management
- Project Management
- PMP
- Outsourcing
- Project Management Office Pmo
- Mobile Devices
- Pre Sales
- Service Delivery
- Software Project Management
- Cloud Computing
- Solution Architecture
- Integration
- CRM
- IT Management
- Project Delivery
- IT Service Management
- Customer Relationship Management
- Project Management Office
Fausto Grelli Summary
- Fausto Grelli, based in Basel, BS, CH, is currently a Head of Enterprise Service Management at McDonald's. Fausto Grelli brings experience from previous roles at Camera di Commercio Italiana per la Svizzera, PepsiCo, EY and Novartis. Fausto Grelli holds a Master degree in Telecommunications Engineering @ Università di Pisa. With a robust skill set that includes Leadership, IT Strategy, Customer Relationship Management Crm, Consulting, Software Project and more. Fausto Grelli has 2 emails and 3 mobile phone numbers on RocketReach.
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