Extensya uses 46 technologies like Avaya, Avaya Contact Center, and Bandwidth. View Extensya's complete Tech Stack.
Extensya Communications Technology
Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Telegram is a cloud-based mobile and desktop messaging app with a focus on security and speed.
Extensya Customer Management Technology
Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.
Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.
Freshdesk is an online cloud-based customer service software providing helpdesk support.
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.
Genesys Inbound helps in real-time monitoring of key voice interaction data, including the number of interactions in a queue, average wait times, SLA adherence and staff activities.
Genesys Outbound provides an innovative and tightly integrated outbound dialing solution that maximizes agent utilization and reduces call abandonments, enabling you to efficiently connect live contacts with contact center agents to improve campaign results.
Extensya Programming Languages And Frameworks Technology
Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services.
Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.
Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.
JavaScript is the programming language of HTML and the Web.
jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.
PHP: Hypertext Preprocessor is a server-side scripting language designed for Web development, but also used as a general-purpose programming language. PHP code may be embedded into HTML code, or it can be used in combination with various web template systems, web content management systems, and web frameworks.
Extensya Computer Networks Technology
Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.
Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.
Fortinet is a provider of network security appliances that include firewalls, security gateways, and complementary products.
SolarWinds, Inc., is an together with its subsidiaries, designs, develops, markets, sells, and supports enterprise-class information technology and infrastructure management software to IT and DevOps professionals in various organizations worldwide.
Extensya Platform And Storage Technology
Dell sells personal computers, servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers. The company is well known for its innovations in sup...
Linux is a family of open source Unix-like operating systems based on the Linux kernel.
VMware, Inc. is a compute, cloud, mobility, networking, and security infrastructure software to businesses in the united states and internationally.
VMware ESXi is a bare metal hypervisor designed for system administrators, software analysts and consultants, and engineers.
VMware Server is a free virtualization product for Windows and Linux servers with enterprise-class support. It enables companies to partition a physical server into multiple virtual machines and to start experiencing the benefits of virtualization.
VMware vSphere is a concentrates on the architecture, hardware, and software in the standard and enterprise plus editions of vSphere 6, which offers better scale, resilience, and fault tolerance than ever before.
Extensya Marketing Technology
Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.
Later helps to plan, schedule, and manage content for Instagram.
Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".
Extensya Sales Technology
Force Management is a sales effectiveness consulting firm that helps B2B companies increase revenue and improve sales margins.
Oracle CRM is customer relationship management system created by Oracle Corporation.
Extensya Devops And Development Technology
Fortinet FortiADC is an advanced application delivery controller that optimizes application performance and availability while securing the application both with its own native security tools and by integrating application delivery into the Fortinet Security Fabric.
YouTube is a video sharing service where users can watch, like, share, comment and upload their own videos. The video service can be accessed on PCs, laptops, tablets and via mobile phones.
Extensya Collaboration Technology
Intuitive, feature-rich, affordable customer support software
Microsoft Exchange 2016 is a business email and calendaring solution enables users to collaborate on the critical documents, organize the time with a calendaring system.
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.
Extensya IT Security Technology
Kaspersky is a suite of antivirus and internet security protection software designed for homes, small, medium and enterprise business. These products enable users to protect computer and mobile devices against viruses and other threats, remove advertisements and unused applications, and secure sensitive information during online access. Products include Kaspersky Anti-Virus, Kaspersky Internet Security, Kaspersky Total Security, Kaspersky Security Cloud, and Kaspersky Endpoint Security Cloud.
Kaspersky Anti-Virus is a proprietary antivirus program developed by Kaspersky Lab. It is designed to protect users from malware and is primarily designed for computers running Microsoft Windows and macOS, while Linux version is available only for business consumers.
Microsoft Forefront products are designed to help protect computer networks, network servers and individual devices.
Sophos develops products for communication endpoint, encryption, network security, email security and mobile security.
Symantec provides cybersecurity software and services.
Wireshark is a network protocol analyzer for Unix and Windows.
Extensya Productivity And Operations Technology
Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.
Extensya IT Management Technology
Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.
SolarWinds Backup is the fastest solution for managed service providers who need to restore clients' business continuity. Recover all data after any disaster.
Extensya Product And Design Technology
My Hours is a cloud-based time tracking solution best suited for small teams and freelancers.
Top Extensya Employees
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Abdelfatah Naserallah
Project Director at Extensya
Saudi Arabia23 -
35+
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23
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14
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