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We are passionate about aligning an organisation’s Information Assets with its business goals. We identify, plan, manage and create data, information and knowledge assets that solve business problems and drive measurable business benefit. Together we can build a foundation from which you can transform your data, information and knowledge into a valuable asset. Information is used by everyone, to make every decision that drives your business forward. But if your information is poor quality and you can’t access, find, create and share information in a timely and secure manner then that value is lost. If you want your organisation (and its software) to function optimally you need to understand what information is of value to the business, who should have access to it and then manage it effectively. What we do. Specifically, we investigate how information is used across 10 areas of business and determine where the barriers exist and changes can be made to help: + Manage risk and improve compliance + Improve staff productivity and business performance by increasing the effectiveness of Information Assets and the people who use them + Lower operational costs by consolidating, standardising and reducing hard copy documentation + Set the scene for a client to move to a workable digital environment + Demonstrate the business value of Information Assets to decision makers + Improve document, records and email management + Develop and help implement business classification schemes, thesauri and taxonomies + Manage change, train staff and provide a practical communication strategy + Our services are vendor independent and tailored to the specific needs of each client Why we do it. + To add value to your business from an asset you are not utilising + To drive growth for your business from an asset you already own + To reduce the friction and frustration employee

Experience Matters Questions

The Experience Matters annual revenue was $5.8 million in 2026.

Marilu Sherer is the Senior Vice President of Experience Matters.

8 people are employed at Experience Matters.

Experience Matters is based in Stepney, South Australia.

The NAICS codes for Experience Matters are [5416, 541611, 54, 541, 54161].

The SIC codes for Experience Matters are [874, 87].

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