Eugene Lau's Location
Sydney, New South Wales, Australia
Eugene Lau's Work
- Manager, Customer Delivery - Global CX Centers @ Cisco
- Manager, Technical Support - APAC Prechasm Technologies @ Cisco
- Liaison Manager, Technical Services - Australia and New Zealand @ Cisco
- Pre-chasm Solutions Engineer @ Cisco
- Escalation engineer - Asia Pacific @ Cisco
- Customer Support Engineer @ Cisco
- Technical Analyst - Cisco Technical Leader @ UXC Getronics
- Senior Network Administrator - Asia Pacific @ Rose Lockheed Martin Australia
- Technical Trainer - Microsoft Certified Trainer @ iWeb Technologies Limited
- Other positions held @ Edge Computer Group
Eugene Lau's Education
- Fort Street High School
Eugene Lau's Skills
- Service Delivery Management
- customer success
- Team Leadership
- Crisis Management
- Cisco Technologies
- Network Engineering
- Technical Support
- LAN-WAN
- ITIL v3 Foundations Certified
- Business Process Improvement
Eugene Lau's Summary
Eugene Lau, based in Sydney, New South Wales, Australia, is currently a Manager, Customer Delivery - Global CX Centers at Cisco, bringing experience from previous roles at Cisco. Eugene Lau holds a Fort Street High School. With a robust skill set that includes Service Delivery Management, customer success, Team Leadership, Crisis Management, Cisco Technologies and more, Eugene Lau contributes valuable insights to the industry. Eugene Lau has 1 email on RocketReach.
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