Redwood Technologies is committed to providing our clients with excellent customer engagement and experience. Founded in 1993, our mission to resolve the communications challenges that organizations and their customers face remains unchanged.
World-leaders in communications technology innovation, our expert Research and Development teams ensure that our clients always have access to the most advanced, cutting-edge communications systems and solutions.
We aim to deliver cloud customer engagement solutions to organizations in every territory and in every sector worldwide. We currently have touchpoints in over 60 countries across 3 continents, where we facilitate organization-and-customer engagement, irrespective of device, channel, time, or location.
Spectrum Technologies has been at the forefront of laser wire processing technology for over 35 years; developing and applying leading edge technology to provide solutions to problems in advanced manufacturing, and pioneering the use of laser technology to solve a range of issues.
Established in 1989 as a spin out from BAE Systems’ Advanced Technology Centre, Spectrum was the pioneer behind the commercialisation of UV laser wire marking technology within the aerospace industry. The UV laser marking process is now the global industry standard for the identification of aerospace wire and cable.
Following the original development of laser wire stripping by NASA in 1979, laser wire stripping was actually commercialised and developed further by Spectrum Technologies also.
Spectrum has since become the world leader in the design and manufacture of specialised, laser-based industrial wire processing equipment for use in the manufacture of complex wire harnesses and wiring assemblies found in aerospace, defence, medical, rail, automotive, and other critical industries.
Today the company employs around 75 staff worldwide with sales and service offices in Texas, USA and Shanghai, China, and have delivered systems to over 65 countries. All design and manufacturing is carried out at the company’s UK headquarters in Bridgend.
Office Locations:
Spectrum Technologies Ltd (UK - Head Office)
Western Avenue,
Bridgend,
CF31 3RT,
UK
Tel: +44 (0) 1656 655437
Fax: +44 (0) 1656 655920
Spectrum Technologies USA Inc
5400 Airport Freeway, Suite F
Haltom City
Texas 76117
Tel: +1 817 232 2373
Fax: +1 817 232 4354
Spectrum Technologies China
上海市浦东新区建韵路500号4幢905室
Room 905, Building 4,
500 Jianyun Road, Pudong District,
Shanghai, 201318,
P. R. China
Tel: +86 21 2096 2718
At Synapse Software, we help organizations preserve and access critical service management data long after systems change. Our focus is simple: when you migrate from platforms like Cherwell, Ivanti Neurons, ServiceNow, or Jira Data Center, your historical data should remain fully accessible, usable, and secure—without the cost and complexity of keeping legacy systems alive.
We work with IT teams, service providers, and enterprises navigating platform transitions, consolidations, or modernization initiatives. Instead of relying on static exports or read-only database backups, Cortex Archive provides structured, application-aware access to historical records—allowing teams to search, report, audit, and reference legacy data as if it were still live.
Cortex Archive is purpose-built to support complex ITSM environments. With deep experience in Cherwell, Ivanti Neurons, ServiceNow, and Jira Data Center, we understand the data models, relationships, and compliance requirements that matter. That means faster implementations, cleaner archives, and more confidence when retiring production systems.
Whether you're decommissioning on-prem infrastructure or simplifying your cloud footprint, Cortex Archive ensures your historical ITSM data remains accessible, compliant, and under your control—without unnecessary overhead.
At Synapse Software, we believe retiring a system shouldn’t mean losing your data.