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Eslam Emam Location
Dubai, AE
Eslam Emam Work
2026 -now Operations Manager @
2026 -2026 Branch Manager @
2025 -2026 Customer Relationship and Operations Supervisor @
2025 -2025 Customer Relationship Officer @
2025 -2025 Senior Customer Service Team Leader @
2024 -2025 Customer Service Team Leader @
2024 -2024 Customer Experience Specialist @
2023 -2024 Customer Experience Team Manager @
2023 -2024 Operations Nesting Manager @
2023 -2023 Compliance Officer @
2022 -2023 Subject Matter Expert @
2022 -2022 Travel Consultant @
2018 -2020 Ex AT and T Customer Service and Technical Support Executive @
2015 -2018 Ex-Vodafone UK Customer Service Advisor @
Eslam Emam Education
Social service institute
Bachelor's degree (Social Work)
2021-2024
Eslam Emam Skills
Customer Interaction
Ticketing Systems
People Management
Enquiries
Guest Services
Retail
Customer Service Representatives
Deal Closure
Dealer Management
Real Estate
Real Estate Financing
Negotiation
Team Leadership
Presentation Skills
Coaching
Mentoring
Quality Assurance
Presentations
Relationship Building
Collaborative Problem Solving
Conflict Resolution
Teamwork
Customer Relationship Management (CRM)
Data Entry
Inbound Marketing
Phone Etiquette
Customer Relations
Customer-Focused Service
Management
Attention to Detail
Bookings
Reservations
Analytical Skills
Customer Facing Roles
Written Communication
Arabic
Delegation
Customer Support
On-call Support
Customer Satisfaction
Data Analysis
Soft Skills
Operational Planning
Performance Management
Reporting & Analysis
Team Management
Supervisory Skills
Contact Center Operations
Leadership
Problem Solving
Critical Thinking
Pressure Handling
Customer Service
Sales
English
Communication
Eslam Emam Summary
Eslam Emam, based in Dubai, AE, is currently a Operations Manager at SEVEN. Eslam Emam brings experience from previous roles at SEVEN and Foundever. Eslam Emam holds a 2021 - 2024 Bachelor's degree in Social Work @ Social service institute. With a robust skill set that includes Customer Interaction, Ticketing Systems, People Management, Enquiries, Guest Services and more. Eslam Emam has 1 emails on RocketReach.
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