ERS Connect Information

With over 10 years'​ experience in the healthcare sector, ERS Connect is the industry leader in patient communication services. We use a blend of communication technologies including agent calls, interactive voice response (IVR) calls, text messaging, online and email services to provide cost effective methods of interacting with patients and staff communities. Our services include: – Patient appointment and transportation reminders – Pre-admission services – Appointment scheduling – Patient surveys including the friends and family test (FFT) – Post-discharge support – Short notice booking and cancellation calls – Major incident alerts service – Adhoc messaging – Internal staff alerts Our services are proven to help improve efficiency, drive down costs and most importantly ensure your patients receive a high quality service throughout. We have an extensive list of healthcare customers based in the UK, including NHS Acute Trusts and their hospitals, private hospitals and primary care organisations. For further information, please visit www.ersconnect.co.uk