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Erol Ogunc Location
United States
Erol Ogunc Work
Technical Support Engineer, Team Lead @ (April 2026 - Present)
Application Support Team Lead, Client Experience @ (June 2023 - January 2026)
Senior Application Support Engineer, Client Success @ (November 2021 - June 2023)
Customer Support and Field Services Manager @ (May 2019 - November 2021)
Account Executive @ (January 2019 - May 2019)
Customer Support and Operations Manager @ (November 2013 - April 2018)
Customer Support Technician Manager @ Computer Power (January 2007 - January 2013)
Erol Ogunc Education
SUNY Westchester Community College
Business Administration
Erol Ogunc Skills
Account Management
Advertising
Analytical Skills
Artificial Intelligence (AI)
Automation
Business Development
Business Strategy
Business-to-Business (B2B)
Communication
Contract Negotiation
Cross-functional Team Leadership
Customer Experience
Customer Experience Management
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Operations
Customer Support
Data Analysis
Email Marketing
Incident Management
Inventory Management
Jira
Leadership
Management
Market Research
Marketing
Marketing Strategy
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Music Industry
Negotiation
Online Retail
Operations Management
Process Improvement
Product Development
Project Management
Project Planning
Public Speaking
Relationship Building
Remote Team Management
Research
Retail Sales
SQL
Sales
Sales Management
Sales Operations
Sales Process
Sales Processes
Social Media
Social Media Marketing
Stakeholder Management
Startups
Strategic Communications
Strategic Planning
Strategy
Support Operations
Team Building
Team Leadership
Teamwork
Technical Support
Third-Party Vendor Management
Time Management
Vendor Managed Inventory
Zendesk
Erol Ogunc Summary
Erol Ogunc, based in United States, is currently a Technical Support Engineer, Team Lead at Facility Grid. Erol Ogunc brings experience from previous roles at JLL, JLL Technologies, Ravti a Building Engines Company and Sharebite. Erol Ogunc holds a Business Administration @ SUNY Westchester Community College. With a robust skill set that includes Account Management, Advertising, Analytical Skills, Artificial Intelligence (AI), Automation and more. Erol Ogunc has 1 mobile phone numbers on RocketReach.
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