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Erin Mara Location
Andover, MA, US
Erin Mara Work
2025 -now Vice President, Training and Enablement @
2024 -now Vice President, Global Talent Management @
2023 -2024 SVP, Chief Learning Officer @
2018 -2023 Vice President, Talent Management @
2018 -2018 Senior Director, Learning and Development, Staples Inc. @
2017 -2018 Senior Director, Learning and Development, Sales, Customer Service and Centers of Excellence @
2014 -2017 Senior Director, Learning and Development, NA Sales @
2013 -2014 Director, Learning and Development, US Retail @
2010 -2013 Director, Customer Satisfaction, US Retail @
2007 -2010 Senior Manager, Customer Satisfaction, US Retail @
2005 -2007 Market Research and Strategy Project Manager @
2005 -2006 Manager, Customer Satisfaction @
2002 -2005 Process Improvement Project Manager @
2000 -2002 Service Improvement Coordinator and Analyst @
Erin Mara Education
Middlebury College 1994-1998
Erin Mara Skills
Cross-functional Team Leadership
Retail
Team Building
Customer Satisfaction
Strategic Planning
Strategy
Merchandising
Process Improvement
P&L Management
Leadership
Competitive Analysis
Customer Experience
Customer Retention
Operations Management
Inventory Management
Microsoft Office
Customer Service
Project Management
Cross Functional Team Leadership
Change Management
Public Speaking
Recruiting
Erin Mara Summary
Erin Mara, based in Andover, MA, US, is currently a Vice President, Training and Enablement at Definitive Healthcare. Erin Mara brings experience from previous roles at Definitive Healthcare, BAYADA Home Health Care, BJ's Wholesale Club and Staples. Erin Mara holds a 1994 - 1998 Middlebury College. With a robust skill set that includes Cross-functional Team Leadership, Retail, Team Building, Customer Satisfaction, Strategic Planning and more. Erin Mara has 2 emails and 1 mobile phone numbers on RocketReach.
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