Erika Bailey Email & Phone Number
AVP CX Service Design and Transformation @ Manulife
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Erika Bailey Location
- Kitchener, ON, CA
Erika Bailey Work
- 2025 -now AVP CX Service Design and Transformation @
- 2025 -2025 AVP Customer Experience and Human Centred Design @
- 2023 -2025 Interim Head of Human Centred Design, Canada @
- 2023 -2023 Director, Global Innovation @
- 2020 -2023 Director of Innovation and HCD Enablement @
- 2014 -2020 Senior Innovation Designer and Consultant, Lead Link General Company @
- 2012 -2015 IGNITE Site Consultant and Coach @ Bordering on Zero Collaborative
- 2011 -2014 Faculty Member and Site Coach @ Safer Healthcare Now! SINC Initiative
- 2008 -2014 Human Systems Consultant, Change Artist @ Erika Lee Bailey and Associates
- 2009 -2011 Positive Deviance Coach and Consultant @ Canadian Positive Deviance Project
- 2010 -2011 Faculty Member and Site Coach @ Safer Healthcare Now! NACS Initiative
- 2006 -2009 Human Systems Consultant @ The Clic Effect Inc.
- 2006 -2008 Facilitator, Consultant, Training Designer @ CannonSpark Consulting
- 1999 -2005 Teacher, Department Head, and Director of Human Resources @ Merriam Music
- 1996 -1998 Instructor @
Erika Bailey Education
- MIT Sloan School of Management 2022-2022
- Concordia University 2007-2009
- NLP Canada 2006-2006
- Victoria Conservatory of Music 1996-1998
- Capilano University 1992-1998
Erika Bailey Skills
- Leadership
- Team Building
- Consulting
- Public Speaking
- Human Resources
- Teaching
- Government
- Team Leadership
- Strategic Planning
- Strategy
- Organizational Effectiveness
- Organizational Development
- Management Consulting
- Systems Thinking
- Program Management
- Nonprofits
- Leadership Development
- Change Management
- Training
- Policy
- Facilitation
- Program Development
- Management
- Management Development
- Project Management
- Coaching
- Staff Development
- Research
- Organizational Design
- Conflict Resolution
- Workshop Facilitation
- Executive Coaching
- Performance Management
- Culture Change
Erika Bailey Summary
- Erika Bailey, based in Kitchener, ON, CA, is currently a AVP CX Service Design and Transformation at Manulife. Erika Bailey brings experience from previous roles at Manulife. Erika Bailey holds a 2022 - 2022 MIT Sloan School of Management. With a robust skill set that includes Leadership, Team Building, Consulting, Public Speaking, Human Resources and more. Erika Bailey has 1 emails and 2 mobile phone numbers on RocketReach.
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