Erika Akpan's Location
Vienna, Austria
Erika Akpan's Work
- Support Manager @ Success Solutions s.r.o.
- Senior Vendor Manager @ Kiwi.com
- Head of Customer Experience @ Kiwi.com
- Senior Operations Manager BackOffice @ Kiwi.com
- Technical and Product Support Manager and Customer Care @ AVG Technologies
- Operations Manager @ Infosys BPM
- Team Leader @ Infosys BPM
- Manager @ gem
Erika Akpan's Education
- University of Ulster
Bsc (Business Studies)
2007 - 2012 - Bundeshandelsakademie, Vienna
A-level (International Business)
2000 - 2005
Erika Akpan's Skills
- Service Delivery
- Pre-sales
- Vendor Management
- BPO
- Process Migration
- Sla
- Incident Handling
- Team Management
- Global Delivery
- Outsourcing
Erika Akpan's Summary
Erika Akpan, based in Vienna, Austria, is currently a Support Manager at Success Solutions s.r.o., bringing experience from previous roles at Kiwi.com and AVG Technologies. Erika Akpan holds a 2007 - 2012 Bsc in Business Studies @ University of Ulster. With a robust skill set that includes Service Delivery, Pre-sales, Vendor Management, BPO, Process Migration and more, Erika Akpan contributes valuable insights to the industry. Erika Akpan has 2 emails on RocketReach.
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