2012 -
2015 Training, Customer Success and Q and C Manager @ Online Legal Software
Erik Swanson Education
Washington and Lee University 2001
-
2004
Bucerius Law School 2003
-
2003
University of Chicago 1995
-
1999
Erik Swanson Skills
Microsoft Word
Microsoft Excel
PowerPoint
HTML
CSS
PHP
MySQL
WebEx
SaaS
Customer Engagement
Customer Relations
Customer Support
Training
Blogging
Social Media
Soft Skills
Relationship Management
Relationship Building
Project Management
Account Management
WordPress
Public Speaking
Onboarding
User Assistance
Adaptation
Strategic Planning
History
Time Management
French
Contract Negotiation
Management
Marketing
Start-ups
Software as a Service (SaaS)
Customer Service
Customer Relationship Management (CRM)
E-commerce
Shopify
Zapier
Salesforce.com Administration
Salesforce.com Implementation
Salesforce.com Consulting
Salesforce Lightning
Salesforce Sales Cloud
Salesforce Reporting
Salesforce Optimization
Leadership
Customer Relationship Management Crm
E Commerce
Start Ups
Software As A Service Saas
Team Leadership
Customer Relationship Management
Software as a Service
Erik Swanson Summary
Erik Swanson, based in New York, NY, US, is currently a Director of Customer Success at Refersion. Erik Swanson brings experience from previous roles at Refersion and Online Legal Software. Erik Swanson holds a 2001 - 2004 Washington and Lee University. With a robust skill set that includes Microsoft Word, Microsoft Excel, PowerPoint, HTML, CSS and more. Erik Swanson has 3 emails and 2 mobile phone numbers on RocketReach.
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