Operations Manager, ibex Connect @ (October 2011 - February 2016)
Store Manager @ (January 2011 - June 2011)
Assistant Manager @ (September 1999 - January 2011)
Associate Broker @ (May 2005 - August 2008)
Erick Tapia Education
University of Phoenix
Business Administration and Management (General)
2010-2012
Middle Tennessee State University (MTSU)
Business Administration and Management (General)
1999-2002
Erick Tapia Skills
Account Management
Business Analysis
Business Process Improvement
COPC
Call Center Administration
Call Centers
Contact Centers
Customer Retention
Customer Satisfaction
Customer Service
Hiring
Hiring Personnel
Human Resources
Internal Audit
Inventory Management
Leadership
Management
Operations Management
Program Management
Sales Management
Team Building
Team Leadership
Team Management
Training
Spring
Merchandising
Operations
Single Family Homes
Microsoft Office
Call Center
Software
Business Process
Erick Tapia Summary
Erick Tapia, based in Spring Hill, TN, US, is currently a Sr. Operations Manager, ibex Connect at IBEX | Global. Erick Tapia brings experience from previous roles at IBEX | Global, Michaels Stores, Inc. and Bob Parks Realty. Erick Tapia holds a 2010 - 2012 Business Administration and Management in General @ University of Phoenix. With a robust skill set that includes Account Management, Business Analysis, Business Process Improvement, COPC, Call Center Administration and more. Erick Tapia has 2 emails and 1 mobile phone numbers on RocketReach.
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