Ericc Whetstone Email & Phone Number
Director, Workforce Management @ Apple Leisure Group
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Ericc Whetstone Location
- Marietta, GA, US
Ericc Whetstone Work
- 2021 -now Director, Workforce Management @
- 2018 -2021 Senior Director, WFM and Reporting @
- 2017 -2018 Director, Center of Expertise @
- 2016 -2017 Director WFM @
- 2014 -2016 Sr. Manager, Workforce Management Strategy @
- 2014 -2014 WFM Strategy Manager, Workforce Management @
- 2010 -2014 Manager, Workforce Management @
- 2007 -2007 Loss Analyst @ First Magnus Financial
Ericc Whetstone Education
- University of Phoenix
Master of Business Administration (Business Administration)
2005-2006 - Itt Technical Institute - Madison
Bachelor of Science (Project Management)
2003-2005
Ericc Whetstone Skills
- Telecommunications
- Call Center
- Customer Satisfaction
- Performance Management
- BPO
- Forecasting
- Analysis
- Call Centers
- Business Process Improvement
- Vendor Management
- Business Analysis
- Scheduling
- Retail
- Customer Experience
- Planning
- Workforce Management
- Healthcare
- Contact Centers
- Outsourcing
- Business Process Outsourcing (BPO)
Ericc Whetstone Summary
- Ericc Whetstone, based in Marietta, GA, US, is currently a Director, Workforce Management at Apple Leisure Group. Ericc Whetstone brings experience from previous roles at Alorica, Conduent and Convergys. Ericc Whetstone holds a 2005 - 2006 Master of Business Administration in Business Administration @ University of Phoenix. With a robust skill set that includes Telecommunications, Call Center, Customer Satisfaction, Performance Management, BPO and more. Ericc Whetstone has 4 emails and 2 mobile phone numbers on RocketReach.
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