Eric Tracy Email & Phone Number
Director, Managed Cloud Services CRE - Americas @ Red Hat
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Eric Tracy Location
- Raleigh, NC, US
Eric Tracy Work
- Director, Managed Cloud Services CRE - Americas @ (April 2026 - Present)
- Sr. Manager - Managed Cloud Services - Americas @ (October 2022 - April 2026)
- Head of Business Services Americas @ (February 2020 - January 2022)
- Head of Customer Service @ (June 2018 - February 2020)
- Associate Manager- Platform - Storage and Containers @ (August 2016 - June 2018)
- Customer Support Supervisor - CST Voice @ (June 2014 - August 2016)
- Customer Support Team Lead @ (July 2012 - July 2014)
- Customer Support Technician @ (March 2011 - July 2012)
Eric Tracy Education
- Suffolk University
Bachelor's degree (Management Information Systems, General)
2006-2010
Eric Tracy Skills
- Business Process Improvement
- Call Centers
- Cloud Computing
- Coaching
- Cross Functional Relationships
- Customer Experience
- Customer Satisfaction
- Customer Service
- Data Center
- Disaster Recovery
- Global Business
- Global Customer Service
- Global Training
- Leadership
- Management
- Microsoft Office
- Operations Management
- Oracle Applications
- Project Management
- Quality Management
- Team Leadership
- Technical Support
- Training
- Training Delivery
- User Interface Design
- Vendor Management
- Virtualization
- Visio
- erlang c
Eric Tracy Summary
- Eric Tracy, based in Raleigh, NC, US, is currently a Director, Managed Cloud Services CRE - Americas at Red Hat. Eric Tracy brings experience from previous roles at Red Hat. Eric Tracy holds a 2006 - 2010 Bachelor's degree in Management Information Systems, General @ Suffolk University. With a robust skill set that includes Business Process Improvement, Call Centers, Cloud Computing, Coaching, Cross Functional Relationships and more. Eric Tracy has 4 emails and 2 mobile phone numbers on RocketReach.
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