Technical Support Lead @ (June 2019 - February 2021)
Support Team Lead @ (July 2018 - June 2019)
Senior Support Technician @ (January 2017 - July 2018)
Level 2 Support Technician @ (September 2015 - January 2017)
Support Technician @ (January 2014 - September 2015)
Technical Support Advisor @ (July 2013 - January 2014)
Customer Service Supervisor @ Fry's Electronics (June 2012 - July 2013)
Customer Service Associate @ Fry's Electronics (May 2010 - June 2012)
Retail Sales, Customer Service, and Inventory Management @ (February 2006 - May 2010)
Eric Metcalf Education
Portland State University
Bachelor of Science - BS (Mathematics)
2008-2012
Eric Metcalf Skills
Amazon Web Services (AWS)
Apache Kafka
Citrix
Crystal Reports
Enterprise Resource Planning (ERP)
Java
Mathematics
Python (Programming Language)
SAP Business One
SQL
Software
Software Development
Technical Support
Terraform
Zendesk Support
Eric Metcalf Summary
Eric Metcalf, based in Rochester, NY, US, is currently a Senior Software Engineer at New Relic. Eric Metcalf brings experience from previous roles at New Relic and Orchestra Software. Eric Metcalf holds a 2008 - 2012 Bachelor of Science - BS in Mathematics @ Portland State University. With a robust skill set that includes Amazon Web Services (AWS), Apache Kafka, Citrix, Crystal Reports, Enterprise Resource Planning (ERP) and more. Eric Metcalf has 3 emails and 4 mobile phone numbers on RocketReach.
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