Eric McDowell Email & Phone Number
Head of Shared Operational Platforms (Managing Director) @ Citi
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Eric McDowell Location
- New Castle, DE, US
Eric McDowell Work
- 2025 -now Head of Shared Operational Platforms (Managing Director) @
- 2018 -2025 TTS Global Service Innovation Architect @
- 2007 -2018 Director, NAM TTS Client Experience Head and Global Service Innovation Architect @
- 2006 -2007 Customer Care Project Manager @
- 2005 -2006 Technology Delivery Manager @
- 1999 -2006 Sr Project Manager @
- 2003 -2005 Project Manager \ Metadata Release Manager @
- 1996 -1999 Director of Retail Operations @ SR Computers
Eric McDowell Education
- University of Phoenix
(Business Management - IT)
2000-2001 - Wilmington University
(Human Resource Management)
1995-1996 - (CCAF) Community College of the Air Force
(Applied Sciences - Aerospace)
1993-1995 - Potomac High School 1989-1993
Eric McDowell Skills
- Project Management
- Team Management
- Management
- Analytics
- Outsourcing
- Process Improvement
- Customer Satisfaction
- Account Management
- Relationship Management
- Budgets
- Banking
- CRM
- Leadership
- Marketing
- Strategic Planning
- Databases
- Financial Services
- Training
- Business Process
- Vendor Management
- Software Documentation
- Call Centers
- Human Resources
- Risk Management
- Business Process Improvement
- Business Analysis
- Program Management
- SDLC
- Customer Relationship Management (CRM)
- Software Development Life Cycle (SDLC)
- Change Management
- Sales
- Software Development Life Cycle Sdlc
- Customer Relationship Management Crm
- Customer Relationship Management
- Software Development Life Cycle
- Teaching
- Adult Education
- Classroom
- College Teaching
- Public Speaking
- Distance Learning
- Faculty Development
- University Teaching
- Teaching Writing
- Research
- Literature
- Spanish
- Editing
- English
- Academic Writing
- Poetry
- English Literature
- Creative Writing
- Proofreading
- Resume Writing
- Tutoring
- Critical Thinking
- Copy Editing
- Pedagogy
- Literacy
- Rhetoric
- American Literature
- Composition Theory
- College Composition
- Victorian Literature
- Literary Theory
- Modernism
- Critical Theory
- Teaching Reading
- Grammar
- Poet
- Book Reviews
- Writing
- Fiction
- Microsoft PowerPoint
- Customer Service
- Fluent in Spanish
- Literary Criticism
- Research Writing
- MLA style
- APA
- Book Criticism
- Teachers
- Higher Education
- Student Affairs
- Curriculum Development
- Curriculum Design
- Gender Studies
- English grammar
- Freshman Composition
- E Learning
- Academia
- Instructional Design
- Academic Administration
- Courses
Eric McDowell Summary
- Eric McDowell, based in New Castle, DE, US, is currently a Head of Shared Operational Platforms (Managing Director) at Citi. Eric McDowell brings experience from previous roles at Citi, Barclays and Bank Of America. Eric McDowell holds a 2000 - 2001 University of Phoenix. With a robust skill set that includes Project Management, Team Management, Management, Analytics, Outsourcing and more. Eric McDowell has 3 emails and 1 mobile phone numbers on RocketReach.
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Top Citi Employees
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Chief Executive Officer
New York, NY, US
Edmond Tam
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New York, NY, US
Kristina McShane
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