Operations Manager, Sales and Customer Support @ (September 2017 - August 2021)
Customer Experience Manager @ (April 2015 - September 2017)
IT Project Manager @ (January 2013 - April 2015)
Manager, Technology @ (January 2007 - January 2013)
Manager, Customer Service Center @ (January 2000 - January 2007)
Assistant Operations Manager @ (January 1996 - January 2000)
Eric Lebrun Education
University of Phoenix
Bachelor’s Degree (Bachelor of Science In Business / Administration)
2010-2015
arizona state university west
(Accounting and Finance)
2006-2007
Eric Lebrun Skills
Leadership
Customer Experience
Team Building
E Commerce
Data Warehousing
SharePoint
SDLC
Call Center
ITIL
Retail
Start Ups
Data Analysis
Troubleshooting
Incident Management
Telecommunications
Business Analysis
Web Development
Agile Methodologies
Vendor Management
Team Leadership
Process Improvement
Visio
Strategic Planning
Operations Management
Project Portfolio Management
Contact Centers
Program Management
Cross Functional Team Leadership
Change Management
Product Management
Disaster Recovery
Customer Service
Business Intelligence
Project Planning
Business Process Improvement
Requirements Gathering
SQL
Business Strategy
Management
Project Management
Outsourcing
Software Development
Analytics
Call Centers
Service Delivery
Integration
CRM
IT Management
Analysis
Performance Management
IT Service Management
Eric Lebrun Summary
Eric Lebrun, based in Puyallup, WA, US, is currently a Company Owner at Trail Custodian LLC. Eric Lebrun brings experience from previous roles at NWN Corporation, REI, Continuant and Waste Management. Eric Lebrun holds a 2010 - 2015 Bachelor’s Degree in Bachelor of Science In Business / Administration @ University of Phoenix. With a robust skill set that includes Leadership, Customer Experience, Team Building, E Commerce, Data Warehousing and more. Eric Lebrun has 4 emails and 2 mobile phone numbers on RocketReach.
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