Eric Kluitenberg Email
Manager informatiecentrum @ Equipe Zorgbedrijven
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Eric Kluitenberg Location
- Roermond, LI, NL
Eric Kluitenberg Work
- 2024 -now Manager informatiecentrum @
- 2022 -2023 Senior Customer Service Manager @
- 2020 -2021 Customer Experience Manager @
- 2013 -2019 Manager CARE Operations and Design, Agile Champion @
- 2019 -2019 Judge International Customer Experience Awards @ Awards International
- 2012 -2013 European Service Delivery Manager @ EBTS
- 2012 -2012 Customer Support Operations Manager @
- 2011 -2012 Key Account Manager @
- 2009 -2011 Contact Center Manager @
- 2007 -2009 Business Unit Manager @
- 2005 -2007 Delivery Manager @
- 2003 -2005 Team Manager @
Eric Kluitenberg Education
- Fontys University of Applied Sciences 2004-2006
- Beeckestijn Business School
(Customer Journey Mapping)
- Beeckestijn Business School
(Storytelling)
- Competence Factory
(Design Thinking in a day)
- Competence Factory
(Infographics)
Eric Kluitenberg Skills
- COPC
- Budgeting
- SLA
- People Management
- Operations Management
- Call Center
- Customer Satisfaction
- Contact Centers
- Customer Experience
- Outsourcing
- BPO
- Service Delivery
- Performance Management
- Team Management
- Coaching
- Change Management
- Process Improvement
- Customer Service
- Process Management
- Team Leadership
- CRM
- Account Management
- Team Building
- Business Process Improvement
- Contact Center Management
- Quality Management
- Project Management
- Program Management
- Quality Assurance
- Operational Excellence
- Training
- Management
- Recruiting
- Leadership
- Contact Center Operations
- Call Center Development
- Call Centers
- Microsoft Excel
Eric Kluitenberg Summary
- Eric Kluitenberg, based in Roermond, LI, NL, is currently a Manager informatiecentrum at Equipe Zorgbedrijven. Eric Kluitenberg brings experience from previous roles at Vacansoleil Camping Holidays, DPD Pakketservice, Vistaprint and Awards International. Eric Kluitenberg holds a 2004 - 2006 Fontys University of Applied Sciences. With a robust skill set that includes COPC, Budgeting, SLA, People Management, Operations Management and more. Eric Kluitenberg has 2 emails on RocketReach.
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