2011 -
now Director of Training and Technical Support at Commissions Inc @
2012 -
2015 Whatever it takes @
2011 -
2011 Consultant, Call Center Improvement and Management @ IE Home Security
2009 -
2011 Call Center Manager @
2007 -
2008 Team Lead @
2005 -
2007 Sr. Customer Service Manager @
2005 -
2007 Senior Customer Service Manager- Duplicated Record to Remove @
2001 -
2005 Customer Service Manager @
2000 -
2001 Client Services Team Lead @ HeadHunter.net
1999 -
2000 Client Service Representative @ Headhunter.net
1996 -
1999 Norstar Certified Telephone Service and Installation Technician @
Eric Grapner Education
Georgia Southern University
incomplete: BS, BA (Business Management, Psychology)
1991
-
1993
Georgia Southern University
Business Management
Eric Grapner Skills
Account Management
Team Leadership
Training
Customer Service
Sales
Service Delivery
Recruiting
Troubleshooting
Human Resources
CRM
Management
Vendor Management
Development Of Employees
Leadership
Microsoft Office
Business Analysis
Technical Support
SQL
Eric Grapner Summary
Eric Grapner, based in Alpharetta, GA, US, is currently a Director of Training and Technical Support at Commissions Inc at Commissions Inc. Eric Grapner brings experience from previous roles at Commissions Inc., IE Home Security, Georgia Department of Revenue and CareerBuilder.com. Eric Grapner holds a 1991 - 1993 incomplete: BS, BA in Business Management, Psychology @ Georgia Southern University. With a robust skill set that includes Account Management, Team Leadership, Training, Customer Service, Sales and more. Eric Grapner has 2 mobile phone numbers on RocketReach.
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