2015 -
now Field Representative @ Absolute Construction
2011 -
2015 Research Analyst @
2007 -
2011 Team Leader @
2004 -
2007 Customer Service Administrator @
2000 -
2004 Program Coordinator @
1996 -
2000 Customer Service Representative @
2000 -
2009 Team Leader - AFFINA - 800-HITACHI @
Eric Garceau Education
Bradley University
BS (Business Management - Entreneurship)
1999
-
2004
Illinois Central College
none (Business Management)
1997
-
1999
Bradley University
none (Civil Engineering)
1993
-
1995
Purdue University
none (Mechanical Engineering)
1991
-
1992
Eric Garceau Skills
Customer Experience
Team Building
BPO
Call Center
Account Management
Forecasting
Customer Satisfaction
Vendor Management
Team Management
Process Improvement
Strategic Planning
Workforce Management
Operations Management
Microsoft Excel
Customer Service
Management
Product Development
Coaching
Outsourcing
Call Centers
CRM
Eric Garceau Summary
Eric Garceau, based in Peoria, IL, US, is currently a Field Representative at Absolute Construction. Eric Garceau brings experience from previous roles at Hinduja Global Solutions Inc., and AFFINA. Eric Garceau holds a 1999 - 2004 BS in Business Management - Entreneurship @ Bradley University. With a robust skill set that includes Customer Experience, Team Building, BPO, Call Center, Account Management and more. Eric Garceau has 1 mobile phone numbers on RocketReach.
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