Eric Dumont Email & Phone Number

Regional Director, Professional Services, South @ SER Group

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Eric Dumont Location

Córdoba, AL, ES

Eric Dumont Work

Regional Director, Professional Services, South @ (January 2026 - Present)
CHIEF SOVEREIGNTY ADVISOR @ (February 2025 - Present)
STRATEGIC ADVISOR, PROFESSIONAL SERVICES, CUSTOMER SUCCESS and SUSTAINABILITY SOLUTIONS @ (August 2025 - January 2026)
INTERIM LEADER - PROFESSIONAL SERVICES TRANSFORMATION @ (August 2024 - January 2025)
SENIOR DIRECTOR, CLOUD and SaaS SERVICES SALES TRANSFORMATION @ (May 2017 - June 2023)
DIRECTOR, CLOUD and SAAS TRANSFORMATION @ (August 2015 - April 2017)
DIRECTOR, EMEA RENEWALS and CUSTOMER SUCCESS @ (January 2014 - June 2015)
DIRECTOR, EMEA RENEWALS and CUSTOMER SUCCESS @ (April 2010 - December 2013)
Consulting, Project Management, Customer Success North America @ (April 2004 - March 2010)

Eric Dumont Education

TIAS School for Business and Society
Master of Science (M.Sc.) (Information Management & Digital Transformation)
McGill University
Bachelor of Arts (B.A.) (East Asian Studies)
Institut de tourisme et d'hôtellerie du Québec
Culinary Arts (Culinary Arts and Related Services)
Xiamen University
Intensive Summer Language Education (Chinese Language and Literature)

Eric Dumont Skills

Consulting
International Business Development
Business Strategy
Information Architecture
Customer Retention
IT Strategy
Professional Services
Technology Integration
Design
Cloud Computing
Strategy
Creative Strategy
Strategic Planning
Business Analysis
Sales
Digital Strategy
Management Consulting
Software as a Service (SaaS)
Information Technology
Business Development
Thought Leadership: Workplace Culture
Thought Leadership: Workplace Innovation
Artificial Intelligence (AI)
Artificial Intelligence Strategy
Artificial Intelligence for Business
Business Insights
Business Transformation
Change Management
Cloud Applications
Coaching
Collaborative Problem Solving
Collaborative Style
Communication
Creativity and Innovation
Cross Cultural Management
Cross-Cultural Collaboration
Cross-Cultural Communication Skills
Cross-Cultural Employee Engagement
Cross-Cultural Team Leadership
Cross-cultural Coaching
Cross-cultural Competence
Cross-cultural Education
Cross-cultural Psychology
Cross-functional Collaborations
Cross-functional Team Leadership
Cultural Awareness
Cultural Intelligence
Cultural Sensitivity
Cultural Transformation
Culture Change
Customer Experience
Customer Success
Design Thinking
Digital Transformation
Employee Engagement
Employee Learning & Development
Energy Industry
Executive Visibility
Expat
Expatriate Management
Financial Statement Analysis
Financial Statements
Future of Work
Futurism
HR Consulting
Human Capital Management
Leadership
Leading transformational change
Logistics
Management
Maritime Industry
Mergers & Acquisitions (M&A)
Multi-Cultural Management
Negotiation
New Business Development
Organizational Development
Partner Development
Partner Relationship Management
Private Equity
Process Improvement
Product Design
Program Management
Project Management
Prompt Engineering
Recruiting
Remote Teamwork
Renewals
Resiliency
Sales Leadership
Sales Performance
Sales Strategy
Service Design
Services Design
Software Project Management
Stakeholder Management
Strategic Communications
Strategic Partnerships
Team Leadership
Team Management
Technological Innovation
Technology Adoption
Thought Leadership: Future of Work
Wellness Consulting
Written Communication

Eric Dumont Summary

Eric Dumont, based in Córdoba, AL, ES, is currently a Regional Director, Professional Services, South at SER Group. Eric Dumont brings experience from previous roles at Soberanya, ORMAE, Trilogy and Oracle. Eric Dumont holds a Master of Science (M.Sc.) in Information Management & Digital Transformation @ TIAS School for Business and Society. With a robust skill set that includes Consulting, International Business Development, Business Strategy, Information Architecture, Customer Retention and more. Eric Dumont has 4 emails on RocketReach.