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Eric Desousa-Rosa Location
Chapel Hill, NC, US
Eric Desousa-Rosa Work
2022 -now Fraud Operations Shift Lead @
2019 -2022 Telecom Fraud Analyst II and TL @
2016 -2019 NOC Technician @
2015 -2016 TAC Engineer II (Republic Wireless) @
2013 -2015 Wholesale and Enterprise CAM (Customer Account Manager) @
2012 -2013 Business Specialist, Enterprise SIP Trunking Voice Solutions @
2009 -2012 Expert @
2007 -2009 Retail Sales Consultant @
2002 -2007 Unit Marketing Director, Senior Manager @
Eric Desousa-Rosa Education
Guilford Technical Community College
Autobody Certification (Collision Repair)
2005-2006
Western Alamance
Highschool Diploma
2000-2004
Eric Desousa-Rosa Skills
Management
B2B
VoIP
OS X
Team Leadership
Time Management
Marketing
Wireless
iOS
iPhone
Salesforce.com
iLife
Retail
Action Oriented
Team Building
Social Networking
Keynote
Managed Services
SIP Trunking
Telephony
Sales
Leadership
Mac OS X
Apple Aperture
Business Strategy
ServSafe
Unified Communications
Customer Focus
Dealing with Ambiguity
Keeping in touch
interpersonal savvy
XaaS
Team Management
Employee Relations
Strong Business Acumen
Strategic Leadership
Fitness Training
High Performance Teams
Negotiation
Career Development
IP PBX
VoIP protocols SIP
Zendesk
Contract Negotiation
Strategic Account Growth
CPaaS
Software as a Service (SaaS)
UCaaS
SSCA® Certification
Software As A Service Saas
Software as a Service
Eric Desousa-Rosa Summary
Eric Desousa-Rosa, based in Chapel Hill, NC, US, is currently a Fraud Operations Shift Lead at Bandwidth Inc.. Eric Desousa-Rosa brings experience from previous roles at Bandwidth Inc. and Bandwidth.com. Eric Desousa-Rosa holds a 2005 - 2006 Autobody Certification in Collision Repair @ Guilford Technical Community College. With a robust skill set that includes Management, B2B, VoIP, OS X, Team Leadership and more. Eric Desousa-Rosa has 5 emails and 4 mobile phone numbers on RocketReach.
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