Eric Chapman Location
- Phoenix, AZ, US
Eric Chapman Work
- 2025 - now Retired @ Retiree
- 2023 - 2025 Manager - Specialty Care Scheduling, Customer Navigation Center @
- 2021 - 2023 Director of Quality and Compliance @
- 2019 - 2021 Quality Assurance and Compliance Director - Contact Centers @
- 2018 - 2019 Quality Assurance Leader - US and Offshore Contact Centers @
- 2015 - 2017 Director - Contact Center Operations (5 locations) @
- 2010 - 2015 Director Quality and Compliance @
- 2003 - 2010 Director - Phoenix Call Center @
- 2000 - 2003 Director - Product Management - Clinical Call Center Software @
- 1998 - 2000 Director - Clinical Call Center Operations @
- 1996 - 1998 Regional Director - Member Services @ PacifiCare Health Plans of Arizona & Nevada (acquired by United Healthcare)
- 1990 - 1996 Regional Director - Business Service Center @
- 1986 - 1994 Manager - Western Region Operations Support @
Eric Chapman Education
- University of Phoenix
MBA (Business Administration)
- University of Phoenix
Bachelor's Degree (Business Administration, Management and Operations)
Eric Chapman Skills
- Regulatory Compliance
- Disease Management
- Healthcare Information Technology
- Healthcare Industry
- Managed Care
- Healthcare Management
- Healthcare
- Medicare
- Data Analysis
- Project Management
- Management
- Hospitals
- Process Improvement
- HIPAA
- Change Management
- Informatics
- Cross-functional Team Leadership
- Utilization Management
- Health Policy
- Program Management
- EMR
- Leadership
- Cross Functional Team Leadership
Eric Chapman Summary
- Eric Chapman, based in Phoenix, AZ, US, is currently a Retired at Retiree. Eric Chapman brings experience from previous roles at HonorHealth, Liveops, Inc., Accolade, Inc. and First American. Eric Chapman holds a MBA in Business Administration @ University of Phoenix. With a robust skill set that includes Regulatory Compliance, Disease Management, Healthcare Information Technology, Healthcare Industry, Managed Care and more. Eric Chapman has 2 emails and 1 mobile phone numbers on RocketReach.
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