Eric Castillo Email & Phone Number
CX Consultant
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Eric Castillo Location
- San Francisco, CA, US
Eric Castillo Work
- CX Consultant @ Self-employed (March 2025 - Present)
- Support Lead @ (September 2023 - February 2025)
- CX Consultant @ (April 2023 - September 2023)
- CX Consultant @ (February 2023 - July 2023)
- Head of Program Support @ (September 2022 - December 2022)
- Director, Product Support @ (February 2021 - September 2022)
- Sr. Manager, Customer Support @ (March 2018 - February 2021)
- Manager, Customer Support @ (August 2017 - March 2018)
- CX Consultant @ (May 2017 - May 2017)
- Sr. Manager, Customer Operations @ (January 2016 - February 2017)
- Manager, Customer Operations @ (July 2013 - December 2015)
- Escalation Manager, Customer Care @ (April 2012 - June 2013)
- Customer Care Team Lead @ (August 2011 - March 2012)
Eric Castillo Education
- Parsons School of Design - The New School
Bachelor of Business Administration (B.B.A.)
2006-2010
Eric Castillo Skills
- Cross-functional Team Leadership
- Management
- E-commerce
- Start-ups
- Strategy
- Customer Satisfaction
- Product Management
- Social Media
- Leadership
- Team Leadership
- Team Building
- Customer Service
- Customer Experience
- Teamwork
- Customer Relationship Management (CRM)
- Business Process Improvement
- Writing
- Microsoft Excel
- Start Ups
- E Commerce
- Cross Functional Team Leadership
- Healthcare
- Process Improvement
- Customer Relationship Management Crm
- Customer Relationship Management
Eric Castillo Summary
- Eric Castillo, based in San Francisco, CA, US, is currently a CX Consultant at Self-employed. Eric Castillo brings experience from previous roles at Humane™, YSE Beauty, EyeSwoon and Persephone Health. Eric Castillo holds a 2006 - 2010 Bachelor of Business Administration (B.B.A.) @ Parsons School of Design - The New School. With a robust skill set that includes Cross-functional Team Leadership, Management, E-commerce, Start-ups, Strategy and more. Eric Castillo has 1 emails and 2 mobile phone numbers on RocketReach.
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