Eric Caruana Email & Phone Number
Sr. Director of Call Center, Outbound, and Digital Channel Sales @ Brightspeed
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Eric Caruana Location
- Syracuse, NY, US
Eric Caruana Work
- 2025 -now Sr. Director of Call Center, Outbound, and Digital Channel Sales @
- 2023 -2025 Sr. Director of Sales, Service, and Technical Support @
- 2022 -2023 Director, Customer Contact Center @
- 2016 -2022 Director - Consumer Markets @
- 2012 -2016 Sr. Manager - Direct Sales @
- 2001 -2012 Sr Operations Manager @
Eric Caruana Education
- Onondoga Community College
Bachelors of Science (Business Administration)
- DeVry University
Bachelors of Science, Business Administration
Eric Caruana Skills
- Credit & Collections
- Agency Management
- Operations Management
- Vendor Management
- Call Center
- Program Management
- People Management
- Highly Analytical
- Performance Management
- Management
- Call Centers
- CRM
- Outsourcing
- Workforce Management
- Project Management
- Customer Experience
- Analytical Skills
- Customer Satisfaction
- Business Process Improvement
- Process Improvement
- Leadership
- Cross-functional Team Leadership
- Customer Service
- Contact Centers
- Service Delivery
- Team Management
- BPO
- Customer Retention
- Team Leadership
- Training
- Strategy
- Account Management
- Team Building
- Strategic Planning
- Performance
- Credit And Collections
- Sales
- Business Analysis
- Collections
- Support
- Consumer Services
- Direct Sales
- Cross Functional Team Leadership
- C++
- Marketing Strategy
- Operational Support
- Services
Eric Caruana Summary
- Eric Caruana, based in Syracuse, NY, US, is currently a Sr. Director of Call Center, Outbound, and Digital Channel Sales at Brightspeed. Eric Caruana brings experience from previous roles at Brightspeed, CenturyLink and DIRECTV. Eric Caruana holds a Bachelors of Science in Business Administration @ Onondoga Community College. With a robust skill set that includes Credit & Collections, Agency Management, Operations Management, Vendor Management, Call Center and more. Eric Caruana has 1 emails and 2 mobile phone numbers on RocketReach.
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