Eric Carpio Email
Service Delivery Management @ Emapta Global
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Eric Carpio Location
- Valenzuela, NCR, PH
Eric Carpio Work
- Service Delivery Management @ (July 2025 - Present)
- Director of Country Operations @ (November 2022 - April 2025)
- Director of Service Delivery @ (April 2019 - November 2022)
- General Manager and Business Development Consultant @ ColorManila Events Inc (April 2018 - April 2019)
- Senior Manager, Community Operations @ (May 2016 - February 2018)
- Sr. Manager, Implementations and Project Management @ (November 2013 - September 2015)
- Operations Director @ (October 2012 - October 2013)
- Sr. Manager, Client Services @ Convergys (August 2007 - September 2012)
- Manager, Client Services @ PeopleSupport, Inc. (February 2002 - August 2007)
Eric Carpio Education
- San Jose State University
(Marketing)
1990-1995 - Bellarmine College Preparatory 1986-1990
Eric Carpio Skills
- Analytical Skills
- BPO
- Business Analysis
- Business Development
- Business Process Improvement
- Business Relationship Management
- Business Strategy
- CRM
- Call Center
- Call Centers
- Client Relations
- Coaching
- Community Engagement
- Community Outreach
- Contact Centers
- Customer Experience
- Customer Relationship Management (CRM)
- Financial Analysis
- Growth Strategies
- Interpersonal Communication
- Lead Generation
- Leadership
- Leadership Development
- Management
- Outsourcing
- People Development
- People Management
- Performance Management
- Program Implementation
- Program Management
- Project Management
- Sales
- Service Delivery
- Strategic Planning
- Strategy
- Strategy Implementation
- Superior Client Service
- Team Management
- Vendor Management
- Workforce Management
Eric Carpio Summary
- Eric Carpio, based in Valenzuela, NCR, PH, is currently a Service Delivery Management at Emapta Global. Eric Carpio brings experience from previous roles at Boldr, ColorManila Events Inc and Uber. Eric Carpio holds a 1990 - 1995 San Jose State University. With a robust skill set that includes Analytical Skills, BPO, Business Analysis, Business Development, Business Process Improvement and more. Eric Carpio has 2 emails on RocketReach.
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Top Emapta Global Employees
April Price
Vice President of Business Development
Atlanta, GA, US
Mary Kappis
Senior Director of Marketing
Atlanta, GA, US
Tim Smith
Sales And Business Development Director
Melbourne, VIC, AU
Martin Shearsmith
Chief Revenue Officer
Valenzuela, NCR, PH
Azhar Shaikh
Managing Director
Valenzuela, NCR, PH
Chris Ross
Vice President Emapta Latam and Colombian Chief
Bogotá, Bogota, CO
Marc de Juan
Strategic Partner Management
Valenzuela, NCR, PH
Josh Beasley
Senior Vice President
Provo, UT, US
Juvi Camunias
VP of Global Customer Experience
Taguig, NCR, PH
Pasindu Withanage
Head of Products
Dubai, AE
Demy Lacamiento
Head of Engineering
Valenzuela, NCR, PH
Allison Karavos
Senior Director, Brand and Content Marketing
Barrie, ON, CA
Marix Marquez-Trivino
Senior Director, Technical Projects
Valenzuela, NCR, PH
Marvin V
Sr. Director of Talent Attraction Marketing and Sourcing
Valenzuela, NCR, PH
Cassidy Belville
Senior Director of Marketing
Saint Petersburg, FL, US
Marvi Mindo
Head of Executive Support, Office of the CEO
Manila, Philippines
Nasser Gerald Diamante
Head of Software Delivery and R and D
Valenzuela, NCR, PH
Henry Jones
Chief Information Officer
Valenzuela, NCR, PH
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