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Eric Callahan Location
Fryeburg, ME, US
Eric Callahan Work
Product Support Team Lead @ (June 2026 - Present)
Product Support Team Lead @ (September 2025 - Present)
Senior Product Support Specialist L2 @ (August 2023 - September 2025)
Product Support Specialist @ (February 2022 - August 2023)
Principal Customer Support Analyst @ (October 2018 - December 2020)
Senior Customer Support Analyst @ (October 2016 - October 2018)
Customer Support Analyst @ (December 2015 - October 2016)
Member Service Representative @ (April 2015 - December 2015)
Property Manager @ United Properties Inc. (November 2014 - April 2015)
Home Energy Advisor @ (March 2014 - November 2014)
Mechanical Engineering Intern @ (July 2011 - September 2012)
Civil Engineering Intern @ (June 2008 - August 2008)
Eric Callahan Education
Wentworth Institute of Technology
Electromechanical Engineering
2008-2013
Malden Catholic High School
High School Diploma
2004-2008
Eric Callahan Skills
A/B Testing
API Integrations
Agile Methodologies
Agile Project Management
Amazon Web Services (AWS)
Analytical Skills
Analytics
Application Support
Artificial Intelligence (AI)
Business-to-Business (B2B)
Claude Code
Colab
Communication
Complex Problem Solving
Critical Thinking
Customer Experience
Customer Relationship Management (CRM)
Customer Service
Customer Success
Customer Support
Data Analysis
Data Management
Databases
Digital Marketing
Electrical Engineering
Energy Efficiency
Engineering
HTML
Jira
Leadership
Management
Mechanical Engineering
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Outlook
Problem Solving
Process Automation
Product Support
Project Management
Public Speaking
Python (Programming Language)
SOQL
SQL
Sales
Salesforce.com
Scrum
SoapUI
Software as a Service (SaaS)
Solution Design
Stakeholder Management
Tableau
Technical Communication
Technical Sales
Technical Support
Technical Training
Technical Writing
Troubleshooting
XML
Zendesk
Energy Conservation
Energy Audits
Sustainable Energy
Renewable Energy
Matlab
Photoshop
Microsoft Word
Excel
PowerPoint
Solidworks
Testing
R
3D Printing
Research
MSP430
Lathe
COSMOS
Drawing
Multisim
Yoga
Poetry
Energy
JavaScript
Address Verification
Eric Callahan Summary
Eric Callahan, based in Fryeburg, ME, US, is currently a Product Support Team Lead at BlueConic. Eric Callahan brings experience from previous roles at Blueshift and Experian Data Quality. Eric Callahan holds a 2008 - 2013 Electromechanical Engineering @ Wentworth Institute of Technology. With a robust skill set that includes A/B Testing, API Integrations, Agile Methodologies, Agile Project Management, Amazon Web Services (AWS) and more. Eric Callahan has 3 emails on RocketReach.
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