Eric Bowerman Email & Phone Number
Lead Technical Account Manager @ NICE (Past)
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Eric Bowerman Location
- Rochester, NY, US
Eric Bowerman Work
- 2023 - 2024 Lead Technical Account Manager @
- 2018 - 2023 Senior Systems Manager @
- 2015 - 2018 Senior Manager, Contact Center Operations @
- 2011 - 2015 Senior Manager, Call Center Operations @
- 1998 - 1999 Systems Engineer @
Eric Bowerman Education
- Rochester Institute of Technology
BS
Eric Bowerman Skills
- CTI
- ACD
- IVR
- PBX
- Telecommunications
- Workforce Management
- Telephony
- Call Center
- Call Routing
- Call Centers
- VoIP
- Unified Communications
- SIP
- T1
- Managed Services
- Avaya Technologies
- MPLS
- Management
- Vendor Management
- IP
- Leadership
- Troubleshooting
- Integration
- Process Improvement
- Technology
- ASP.NET MVC
- Voice Over Ip Voip
- SQL
- Business Analysis
- Security
- C#
- PowerPoint
- Program Management
- Payment Card Industry Data Security Standard Pci Dss
- ASP.NET Web API
- Team Leadership
- Operations
- Contact Centers
- Internet Protocol Ip
- Voicexml Vxml
- ASP.NET
- Voice Over Ip
- Voicexml
- Payment Card Industry Data Security Standard
Eric Bowerman Summary
- Eric Bowerman, based in Rochester, NY, US, was previously a Lead Technical Account Manager at NICE. Eric Bowerman brings experience from previous roles at EarthLink, Windstream and Frontier Communications. Eric Bowerman holds a BS @ Rochester Institute of Technology. With a robust skill set that includes CTI, ACD, IVR, PBX, Telecommunications and more. Eric Bowerman has 3 emails and 2 mobile phone numbers on RocketReach.
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