Eric Antono Email
Customer Experience Manager @ IDExpress
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Eric Antono Location
- Bogor, West Java, ID
Eric Antono Work
- 2024 -now Customer Experience Manager @
- 2024 -2024 Senior Business Development Manager @
- 2023 -2024 Senior Product Marketing Manager @
- 2022 -2023 Acting CMO @
- 2022 -2022 Product Manager @
- 2021 -2022 Central Customer Service Lead @
- 2019 -2020 Regional Customer Support Manager @
- 2017 -2018 Senior Manager Operations @ MatahariMall.com
- 2015 -2017 Contact Center Manager @ MatahariMall.com
- 2014 -2015 Customer Service Assistant Manager @
- 2013 -2014 Customer Service Supervisor @
- 2013 -2013 Customer Service Team Leader @
- 2012 -2013 Customer Service Officer @
- 2009 -2012 Customer Service Officer @
- 2007 -2008 Customer Service Representative @
Eric Antono Education
- Universitas Sanata Dharma
Bachelor's degree (English Language and Literature/Letters)
2000-2006 - De Britto College Yogyakarta
Senior High School (Social)
1997-2000
Eric Antono Skills
- Search Engine Optimization (SEO)
- Digital Strategy
- Customer Support
- International Logistics
- Logistic Support
- Supply Chain Management
- Third-Party Logistics (3PL)
- Customer Relationship Management (CRM)
- Sales
- Customer Engagement
- Customer Acquisition
- Marketing Strategy
- Social Media Marketing
- Digital Marketing
- Product Marketing
- Sales & Marketing
- Business-to-Business (B2B)
- Software as a Service (SaaS)
- Process Improvement
- New Business Development
- Customer Service
- Microsoft Office
- Microsoft Excel
- Operations Management
- Team Leadership
- Customer Satisfaction
- Project Management
- Teamwork
- Logistics
- Customer Experience
- Retail
- E-commerce
- Management
- Global E-commerce
- Vendor Management
- Third Party Vendor Management
- Leadership
- Social Media
- Zendesk
- Teaching
- Strategic Planning
- User Interface Design
- Strategy
- E Commerce
Eric Antono Summary
- Eric Antono, based in Bogor, West Java, ID, is currently a Customer Experience Manager at IDExpress. Eric Antono brings experience from previous roles at Jagel and Convergence.id. Eric Antono holds a 2000 - 2006 Bachelor's degree in English Language and Literature/Letters @ Universitas Sanata Dharma. With a robust skill set that includes Search Engine Optimization (SEO), Digital Strategy, Customer Support, International Logistics, Logistic Support and more. Eric Antono has 1 emails on RocketReach.
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Eric Antono
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