PT. Konvergensi Mitra Solusi (Convergence) is an integrated BPO service operations providing: 1. Inbound and outbound calls, integrated call and email operations, and toolkits for customer value creation 2. Advisory services in Customer Relationship Management (CRM) 3. Labour Supply with Higher Quality We have dedicated team with deep expertise in Indonesia, strong background in outsourcing services for e-commerce, and consumer companies for both foreign and local companies. Located at Jakarta and Yogyakarta with operations >150 staffs with >1000 seat capacities.
| Website | https://convergence.id/ |
| Revenue | $5 million |
| Employees | 141 (72 on RocketReach) |
| Founded | 2016 |
| Phone | +62 21 30488077 |
| Technologies | |
| Industry | Outsourcing and Offshoring Consulting |
| Keywords | Bpo, Customer Service, Customer Support, Business Process Outsourcing, Customer Experience, Call Center, Customer Relationship Management, Crm, Customer Engagement, Outbound Calls, Inbound Calls, Contact Center, Integrated Services, Call Center Services, Customer Retention, Email Support, Customer Value Creation, Omnichannel Support, Advisory Services, Operational Efficiency |
| Competitors | Salesforce, HubSpot, Zoho, monday.com, Asana, Freshworks, ClickUp, Pipedrive, Trello +41 more (view full list) |
Looking for a particular Convergence.id employee's phone or email?
Convergence.id Questions
The Convergence.id annual revenue was $5 million in 2026.
72 people are employed at Convergence.id.
Top Convergence.id Employees
-
Yosua Waskito
Data Reporting Analyst at Convergence.id
Yogyakarta, Jogja, ID -
Afaa Alghifaary
Finance Accounting and Tax Manager at Convergence.id
Jakarta, Indonesia1 -
Reza Marsono
Quality Assurance at Convergence.id
Yogyakarta, Jogja, ID -
1
-
Fathur Alhasbi
Data Validation Officer at Convergence.id
Yogyakarta, Jogja, ID -
Petrus Arnawa
Team Leader at Convergence.id
Yogyakarta, Jogja, ID -
Rizky Putra
Talent Acquisition Recruiter at Convergence.id
Yogyakarta, Jogja, ID1 -
Ardena Perdana
Team Leader Contact Center at Convergence.id
Yogyakarta, Jogja, ID -
Harry Saputra
Team Leader at Convergence.id
Yogyakarta, Jogja, ID
Related Companies
