Emma Saitch-Smith Email & Phone Number
Head of Customer Experience @ Victoria Beckham Beauty
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Emma Saitch-Smith Location
- Swindon, GB
Emma Saitch-Smith Work
- Head of Customer Experience @ (October 2026 - Present)
- Senior CX Manager @ (December 2023 - October 2026)
- CX Manager @ (April 2023 - January 2024)
- Senior Manager Customer Operations @ (April 2021 - January 2023)
- Discovery Specialist Manager @ (September 2016 - April 2021)
- Senior Discovery Specialist @ (March 2015 - September 2016)
- Discovery Specialist @ (January 2014 - March 2015)
- Brand Ambassador @ (March 2012 - December 2012)
- Student Ambassador @ (September 2011 - July 2012)
- Customer Service Advisor @ (October 2009 - September 2011)
- Customer Service Advisor @ (September 2007 - September 2009)
Emma Saitch-Smith Education
- Nottingham Trent University
Bachelor of Arts (B.A.) (Fashion Communication and Promotion)
2010-2013 - Fashion Retail Academy
Diploma in Fashion Retail (Fashion Retail)
2009-2010 - Cheam High School 6th Form 2007-2009
- Cheam High School 2002-2007
Emma Saitch-Smith Skills
- Zendesk Support
- Customer Service
- Organisation
- Problem Solving
- Time Management
- Team Building
- Teamwork
- Team Motivation
- Customer Satisfaction
- Customer Insight
- Management
- KPI Reports
- KPI Implementation
- Service Level Agreements
- Microsoft Excel
- PowerPoint
- Social Media Marketing
- Social Media
- Training
Emma Saitch-Smith Summary
- Emma Saitch-Smith, based in Swindon, GB, is currently a Head of Customer Experience at Victoria Beckham Beauty. Emma Saitch-Smith brings experience from previous roles at Victoria Beckham Beauty and Birchbox. Emma Saitch-Smith holds a 2010 - 2013 Bachelor of Arts (B.A.) in Fashion Communication and Promotion @ Nottingham Trent University. With a robust skill set that includes Zendesk Support, Customer Service, Organisation, Problem Solving, Time Management and more. Emma Saitch-Smith has 3 emails and 1 mobile phone numbers on RocketReach.
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