Director, Product Operations @ (January 2021 - June 2023)
Director, Client Success @ (April 2018 - April 2021)
Director, B2B and B2C Client Services @ (March 2016 - April 2018)
Senior Manager, Technical Services @ (June 2014 - March 2016)
Manager, Client Care @ (October 2012 - June 2014)
Customer Success Manager @ (February 2011 - October 2012)
Annual Report Writer (Intern) @ (September 2008 - December 2008)
Emma Nostrand Education
School for International Training
Development Studies (Kampala, Uganda)
Drew University
Bachelor's degree (Political Science and African Studies)
Emma Nostrand Skills
Strategy
Service-Level Agreements (SLA)
Product Quality
Startups
Cross-functional Team Leadership
Voice of the Customer
Renewals
Customer Journeys
Customer Segmentation Strategy
Venture Capital
Early-Stage Startups
Startup Development
Strategic Planning for Growth
Talent Management
Team Leadership
Private Equity
Growth Strategies
People Management
Product Adoption
Customer Retention
Revenue & Profit Growth
Upselling
Go-to-Market Strategy
Mergers & Acquisitions (M&A)
Acquisition Integration
Process Integration
Operational Planning
Operations Management
Program Management
Global Cross-Functional Team Leadership
Software as a Service (SaaS)
Online Marketplace
Payments
Customer Experience
Project Management
Customer Loyalty
Team Building
Public Speaking
Research
Training
Strategic Planning
Change Management
Budget
Healthcare
Microsoft Excel
Account Management
Key Account Management
Customer Service
Leadership
CRM
Non-profits
Government
Spanish
Social Media
Microsoft Office
Event Planning
PowerPoint
Voter Registration
Voter Education
Strategic Account Development
Nonprofits
Business Development
Sales
Non Profits
Emma Nostrand Summary
Emma Nostrand, based in Austin, TX, US, is currently a Senior Director, Marketplace at Automatiq. Emma Nostrand brings experience from previous roles at Storable and SpareFoot. Emma Nostrand holds a Development Studies in Kampala, Uganda @ School for International Training. With a robust skill set that includes Strategy, Service-Level Agreements (SLA), Product Quality, Startups, Cross-functional Team Leadership and more. Emma Nostrand has 1 emails and 1 mobile phone numbers on RocketReach.
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