Emma Hodgetts Email & Phone Number
VP, Client Success @ Qualtrics
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Emma Hodgetts Location
- United Kingdom
Emma Hodgetts Work
- VP, Client Success @ (May 2026 - Present)
- VP, Client Success @ (August 2025 - July 2026)
- VP, Success and Managed Services @ (May 2023 - August 2025)
- Senior Customer Success Director @ (May 2022 - May 2023)
- Customer Success Director @ (August 2015 - April 2022)
- Senior Customer Insight Consultant @ (October 2012 - August 2015)
- Retail Insight Manager @ (September 2011 - October 2012)
- Customer Service Department Manager @ (January 2010 - August 2011)
- Graduate Management Trainee @ (September 2008 - January 2010)
- Buying Assistant @ (June 2006 - June 2007)
Emma Hodgetts Education
- Alliance Manchester Business School
Bachelor of Science (BSc)
2004-2008
Emma Hodgetts Skills
- Account Management
- Acquisition Integration
- Brand Strategy
- Business Development
- Business Planning
- Business Process Improvement
- Change Management
- Contract Negotiation
- Cost Center Management
- Cross-functional Team Leadership
- Customer Experience
- Customer Experience Management
- Customer Experience Strategy
- Customer Insight
- Customer Onboarding
- Customer Research
- Customer Retention
- Customer Satisfaction
- Customer Success
- Data Analytics
- Employee Engagement
- Enterprise Account Management
- Enterprise Software
- Europe, the Middle East, and Africa (EMEA)
- Executive Relationships
- Financial Management
- Growth Strategies
- Leadership
- MEDDIC Sales Methodology
- Offshoring
- Operational Excellence
- P&L Management
- Partner Relationship Management
- Performance Management
- Presentation Skills
- Product Development
- Professional Services
- Proposition Development
- Resourcing Strategy
- Restructuring
- Retail
- Revenue & Profit Growth
- Revenue Forecasting
- Sales Strategy
- Software as a Service (SaaS)
- Stakeholder Engagement
- Stakeholder Management
- Strategic Insights
- Strategic Planning for Growth
- Supplier Management
- Team Development
- Team Leadership
- Voice of the Customer
Emma Hodgetts Summary
- Emma Hodgetts, based in United Kingdom, is currently a VP, Client Success at Qualtrics. Emma Hodgetts brings experience from previous roles at Press Ganey Forsta and InMoment. Emma Hodgetts holds a 2004 - 2008 Bachelor of Science (BSc) @ Alliance Manchester Business School. With a robust skill set that includes Account Management, Acquisition Integration, Brand Strategy, Business Development, Business Planning and more. Emma Hodgetts has 1 mobile phone numbers on RocketReach.
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