Emma Cotterill Email
Branch Manager, Complaints @ National Disability Insurance Agency
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Emma Cotterill Location
- Brisbane City, QLD, AU
Emma Cotterill Work
- Branch Manager, Complaints @ (March 2025 - Present)
- Branch Manager - Complaints Management and FOI @ (July 2024 - March 2025)
- Senior Assistant Ombudsman, Investigations (SES Band 1) @ (December 2022 - June 2024)
- Executive LGBTQIA+ Champion @ (January 2020 - June 2024)
- Senior Assistant Ombudsman, Complaints Management and Education (SES Band 1) @ (May 2022 - December 2022)
- Senior Assistant Ombudsman, Industry (SES Band 1) @ (May 2021 - May 2022)
- Senior Assistant Ombudsman - Assurance (SES Band 1) @ (July 2019 - April 2021)
- Director, National Assurance and Audit (EL2) @ (August 2018 - July 2019)
- Director, Disability (EL2) @ (January 2016 - August 2018)
- Acting Director, Social Services (EL2) @ (February 2015 - January 2016)
- Senior Investigation Officer, Operations (EL1) @ (December 2014 - February 2015)
- Senior Investigation Officer, Social Services (EL1) @ (October 2010 - December 2014)
- Senior Investigation Officer, Social Services (EL1) @ (July 2005 - October 2010)
- Senior Investigation Officer, ACT and Commonwealth (EL1) @ (January 2005 - July 2005)
- Investigation Officer (APS6) @ (July 2004 - December 2004)
- Customer Compensation Officer (APS6) @ (November 2003 - July 2004)
- Client Relations Officer (APS6) @ (April 2003 - November 2003)
- Regional Ministerial Officer (APS6) @ (February 2003 - April 2003)
- Ombudsman Liaison Officer (APS5) @ (September 2002 - February 2003)
- Ministerial Correspondence Officer (APS5) @ (August 2001 - September 2002)
- Executive Support Officer (APS4) @ (December 2000 - August 2001)
Emma Cotterill Skills
- Management
- Project Management
- Strategic Planning
- Leadership
- Research
- Customer Service
- Microsoft Excel
- Public Speaking
- Project Planning
- Strategy
- Change Management
- Public Relations
- Analysis
Emma Cotterill Summary
- Emma Cotterill, based in Brisbane City, QLD, AU, is currently a Branch Manager, Complaints at National Disability Insurance Agency. Emma Cotterill brings experience from previous roles at National Disability Insurance Agency and Commonwealth Ombudsman. With a robust skill set that includes Management, Project Management, Strategic Planning, Leadership, Research and more. Emma Cotterill has 1 emails on RocketReach.
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