Rod Netterfield Email & Phone Number
Director, National Contact Centre Operations @ National Disability Insurance Agency
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Rod Netterfield Location
- Brisbane City, QLD, AU
Rod Netterfield Work
- 2025 -now Director, National Contact Centre Operations @
- 2026 -now Board Member and Chair @
- 2019 -now Director @
- 2023 -2025 Chief Customer Officer @
- 2019 -2022 Head of Experience Design and Improvement @
- 2018 -2019 General Manager, Change and Customer Experience @
- 2016 -2018 Program Manager @
- 2013 -2016 Strategy and Customer Relationship Manager @
- 2012 -2013 Acquisition Strategy Manager @
- 2011 -2012 Customer Experience Capability Manager @
- 2008 -2011 Customer Experience Transformation Program @
- 2005 -2008 Call Centre Manager @
- 2004 -2005 Customer Support Centre Manager @
- 2003 -2004 Bridge Manager (Real Time Operations Manager) @
Rod Netterfield Education
- Stanford University Graduate School of Business
LGBTQ+ Executive Leadership Program
2019-2019 - Griffith University
MBA ((Major fields of study: Project Management, Finance))
2009-2011 - Macquarie University
BBA ((Major fields of study: Marketing, Operations Research))
2001-2004 - Barker College
Higher School Certificate
Rod Netterfield Summary
- Rod Netterfield, based in Brisbane City, QLD, AU, is currently a Director, National Contact Centre Operations at National Disability Insurance Agency. Rod Netterfield brings experience from previous roles at Griffith University Gold Coast Student Guild, HUMIND | Discover | Design | Deliver, City of Gold Coast and Griffith University. Rod Netterfield holds a 2019 - 2019 LGBTQ+ Executive Leadership Program @ Stanford University Graduate School of Business. Rod Netterfield has 3 emails and 1 mobile phone numbers on RocketReach.
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