Emma Barker Email & Phone Number
Head of Customer Success and Retention @ Zembl
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Emma Barker Location
- Sydney, NSW, AU
Emma Barker Work
- Head of Customer Success and Retention @ (August 2025 - Present)
- Senior Director of Customer Success @ (December 2023 - April 2025)
- Director of Customer Success, APJ @ (November 2019 - December 2023)
- Global Director of Customer Success @ (October 2018 - November 2019)
- Senior Customer Success Manager @ (October 2017 - October 2018)
- Program Manager, Customer Success @ (May 2016 - September 2017)
- Customer Success Manager @ (May 2013 - April 2016)
- Account Director @ Reagent (October 2012 - March 2013)
- Senior Account Manager @ (June 2010 - October 2012)
- Digital Project Manager @ (April 2009 - May 2010)
- Digital Campaign Manager @ (January 2004 - January 2009)
Emma Barker Education
- UWE
Bachelor's degree (Marketing)
2002-2006 - Haygrove 1994-1999
Emma Barker Skills
- Account Management
- Advertising
- Budget Forecasting
- Budget Management
- Budget Monitoring
- Business Process Improvement
- CRM
- Client Relations
- Communication
- Conflict Management
- Conflict Resolution
- Content Marketing
- Cross-functional Team Leadership
- Customer Engagement
- Customer Experience
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Success
- Customer Value
- Digital Marketing
- Digital Media
- Digital Strategy
- Email Marketing
- Employer Branding
- Internal Communications
- Jira
- Leadership
- Lifetime Value
- Management
- Marketing
- Marketing Communications
- Media Planning
- Microsoft
- Online Advertising
- Operations Process Improvement
- Partner Relationship Management
- People Management
- Planning Budgeting & Forecasting
- Recruitment Advertising
- Relationship Management
- Reporting
- Revenue & Profit Growth
- SEM
- SEO
- SaaS
- Sales
- Salesforce.com
- Senior Stakeholder Management
- Social Media
- Social Media Marketing
- Software as a Service (SaaS)
- Stakeholder Engagement
- Stakeholder Management
- Strategic Partnerships
- Strategy
- Superior Client Service
- Team Leadership
- Team Management
- Teamwork
- Up-selling
- User Experience
- Vendor Management
- Video
- WalkMe
- Web Content Management
- Zendesk
- Integrated Media
- Universities
- Baidu
- Microsoft Office
- Customer Service
- Microsoft Excel
Emma Barker Summary
- Emma Barker, based in Sydney, NSW, AU, is currently a Head of Customer Success and Retention at Zembl. Emma Barker brings experience from previous roles at ON24 and Simple. Emma Barker holds a 2002 - 2006 Bachelor's degree in Marketing @ UWE. With a robust skill set that includes Account Management, Advertising, Budget Forecasting, Budget Management, Budget Monitoring and more. Emma Barker has 2 emails and 3 mobile phone numbers on RocketReach.
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