Emerald Contact Centre (ECC) uses 22 technologies like Contact Form 7, DNS Made Easy, and Five9. View Emerald Contact Centre (ECC)'s complete Tech Stack.
DNS Made Easy is an exciting service which helps thousands of individuals get their business and ideas online everyday. Businesses around the world use DNS Made Easy each day to direct their traffic to their designated systems. There is no other service provider on the Internet that offers such a flexible web based Internet service system.
Emerald Contact Centre (ECC) Communications Technology
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more.
Microsoft Outlook is an personal information manager from microsoft which helps users communicate, manage schedules & find what they need quickly & easily.
Mimecast Email Continuity ensures continuity when primary email systems are offline, and customizable thresholds let administrators monitor inbound and outbound email.
Ultimate Kronos Group is a provider of HCM, payroll, HR service delivery, and workforce management solutions helping organizations to drive better business outcomes and improve HR effectiveness.
Ultimate Software is a cloud-based human capital management solution designed to help organizations manage their HR, payroll, and talent needs. A configurable solution, UltiPro has functionality for recruiting and onboarding new hires, calculating and processing payroll, and managing time and labor.
Ultimate Software's UltiPro is a cloud-based human capital management solution designed to help organizations manage their HR, payroll, and talent needs. A configurable solution, UltiPro has functionality for recruiting and onboarding new hires, calculating and processing payroll, and managing time and labor.
Emerald Contact Centre (ECC) Programming Languages And Frameworks Technology
Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.
PHP: Hypertext Preprocessor is a server-side scripting language designed for Web development, but also used as a general-purpose programming language. PHP code may be embedded into HTML code, or it can be used in combination with various web template systems, web content management systems, and web frameworks.
Emerald Contact Centre (ECC) Devops And Development Technology
The Windows Azure Platform enables businesses to run critical applications with a higher performance-price ratio by running them on the services platforms data centers on a pay-as-you-go basis.
Plesk is a commercial web hosting and server data center automation software with a control panel developed for Linux and Windows-based retail hosting service providers.
Emerald Contact Centre (ECC) Collaboration Technology
QlikView is a business discovery platform which delivers self-service BI and insights by providing teams with the tools to build guided analytics applications.