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Emerald Contact Centre (ECC) uses 22 technologies like Contact Form 7, DNS Made Easy, and Five9. View Emerald Contact Centre (ECC)'s complete Tech Stack.

Emerald Contact Centre (ECC) Sales Technology

Contact Form 7 is a tool to manage multiple contact forms.

Emerald Contact Centre (ECC) Computer Networks Technology

DNS Made Easy is an exciting service which helps thousands of individuals get their business and ideas online everyday. Businesses around the world use DNS Made Easy each day to direct their traffic to their designated systems. There is no other service provider on the Internet that offers such a flexible web based Internet service system.

Emerald Contact Centre (ECC) Communications Technology

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more.
Microsoft Outlook is an personal information manager from microsoft which helps users communicate, manage schedules & find what they need quickly & easily.
Mimecast Email Continuity ensures continuity when primary email systems are offline, and customizable thresholds let administrators monitor inbound and outbound email.

Emerald Contact Centre (ECC) HR Technology

Hourly is a people platform that makes it easy for small business owners to track time, run payroll and get workers comp for their employees.
UKG Pro (previously Ultipro) is cloud based people management solution which provides HR, payroll, and talent management.
Ultimate Kronos Group is a provider of HCM, payroll, HR service delivery, and workforce management solutions helping organizations to drive better business outcomes and improve HR effectiveness.
Ultimate Software is a cloud-based human capital management solution designed to help organizations manage their HR, payroll, and talent needs. A configurable solution, UltiPro has functionality for recruiting and onboarding new hires, calculating and processing payroll, and managing time and labor.
Ultimate Software's UltiPro is a cloud-based human capital management solution designed to help organizations manage their HR, payroll, and talent needs. A configurable solution, UltiPro has functionality for recruiting and onboarding new hires, calculating and processing payroll, and managing time and labor.

Emerald Contact Centre (ECC) Programming Languages And Frameworks Technology

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.
JavaScript is the programming language of HTML and the Web.
Nginx is a web server which can also be used as a reverse proxy, load balancer, mail proxy and HTTP cache.
PHP
PHP: Hypertext Preprocessor is a server-side scripting language designed for Web development, but also used as a general-purpose programming language. PHP code may be embedded into HTML code, or it can be used in combination with various web template systems, web content management systems, and web frameworks.

Emerald Contact Centre (ECC) Devops And Development Technology

The Windows Azure Platform enables businesses to run critical applications with a higher performance-price ratio by running them on the services platforms data centers on a pay-as-you-go basis.
Plesk is a commercial web hosting and server data center automation software with a control panel developed for Linux and Windows-based retail hosting service providers.

Emerald Contact Centre (ECC) Collaboration Technology

Explore Excel. New data analysis tools help to track and visualize any data for greater insight, plus more ways to share company data.
Explore Word is an easier screen-reading experience, new ways to work together on documents, and tools that help customers to polish their documents.

Emerald Contact Centre (ECC) IT Security Technology

OneTrust is a technology platform to operationalize privacy, security and third-party risk management.

Emerald Contact Centre (ECC) Business Intelligence And Analytics Technology

QlikView is a business discovery platform which delivers self-service BI and insights by providing teams with the tools to build guided analytics applications.

Emerald Contact Centre (ECC) Marketing Technology

Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".
Yoast offers plugins to improve SEO and optimize web sites and blogs.
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