Emerald Contact Centre, part of the Agora group, delivers multilingual customer care and sales support for Agora Publishing brands worldwide. We help create exceptional customer experiences through expert people, innovative technology, and a customer-first approach. To learn more about joining our team, visit https://emeraldcontactcentre.ie or email us at careers@emeraldcontactcentre.ie
| Website | http://www.emeraldcontactcentre.ie/ |
| Revenue | $9.5 million |
| Employees | 33 (21 on RocketReach) |
| Founded | 2015 |
| Address | Confederation House Waterford Business Park 3 Cork Rd, Waterford, Munster X91 E9TV, IE |
| Technologies |
JavaScript
,
HTML
,
PHP
+19 more
(view full list)
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| Industry | Consumer Services, Business Services General, Business Services |
| Keywords | Contact Center, Customer Service, Call Center, Customer Experience, Contact Center Services, Customer Support, Customer Relations, Outsourcing, Sales Support, Client Support, Customer Retention, Call Center Outsourcing, Customer Service Outsourcing, Performance Insights, Business Process Outsourcing, Bpo, Help Desk, Lead Generation, Omnichannel Support, Technical Support |
| Competitors | Concentrix, Teleperformance, Alorica, Serco, CSG International, Atento, TTEC, Webhelp, Sitel UK & Ireland +35 more (view full list) |
| SIC | SIC Code 738 Companies, SIC Code 73 Companies |
| NAICS | NAICS Code 56 Companies, NAICS Code 561 Companies |
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Emerald Contact Centre (ECC) Questions
The Emerald Contact Centre (ECC) annual revenue was $9.5 million in 2026.
21 people are employed at Emerald Contact Centre (ECC).
Emerald Contact Centre (ECC) is based in Waterford, Munster.
The NAICS codes for Emerald Contact Centre (ECC) are [56, 561].
The SIC codes for Emerald Contact Centre (ECC) are [738, 73].
Top Emerald Contact Centre (ECC) Employees
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1
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Susan Simpson
Customer Solutions Specialist at Emerald Contact Centre (ECC)
County Waterford, Ireland2
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