Emad Eid Email & Phone Number
ITO BPO BUSINESS DEVELOPMENT MANAGER @ e& enterprise
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Emad Eid Location
- Dubai, AE
Emad Eid Work
- 2023 - now ITO BPO BUSINESS DEVELOPMENT MANAGER @
- 2021 - 2023 Customer Success manager and Business Development Manager @
- 2018 - 2021 CRM and Customer Acquisition and ME and Africa Logistics head @ Golden Horse Trading Refined Oil Products Abroad L.L.C
- 2016 - 2018 Project CRM and Business Development Manager North Emirates @
- 2015 - 2016 Operations Asst Manager @
- 2013 - 2015 Service Center Operations Manager @
- 2012 - 2013 Team Manager @
- 2008 - 2012 International Account Senior Adviser @
Emad Eid Education
- Marywood University
Master of Business Administration - MBA (Business Administration and Management, General)
2024 - 2026 - Notting Hill College UK
Diploma of Education (Teaching Methodolgy)
2020 - 2021 - Helwan University Cairo
Bachelor’s Degree (Faculty of Commerce and Business Administration English Section)
2003 - 2008
Emad Eid Skills
- Call Centers
- Team Management
- Service Delivery
- Sla
- Business Analysis
- Customer Experience
- BPO
- Outsourcing
- Team Leadership
- Telecommunications
- Technical Support
- ITIL
- Customer Satisfaction
- Analysis
- Troubleshooting
- Management
- Vendor Management
- IT Service Management
- Process Improvement
- CRM
- Business Process
- Quality Assurance
- Leadership
- Social Media
- Project Planning
- Public Relations
- PowerPoint
- Microsoft Word
Emad Eid Summary
- Emad Eid, based in Dubai, AE, is currently a ITO BPO BUSINESS DEVELOPMENT MANAGER at e& enterprise. Emad Eid brings experience from previous roles at Extensya, Golden Horse Trading Refined Oil Products Abroad L.L.C, HOI MEA and Emirates Islamic. Emad Eid holds a 2024 - 2026 Master of Business Administration - MBA in Business Administration and Management, General @ Marywood University. With a robust skill set that includes Call Centers, Team Management, Service Delivery, Sla, Business Analysis and more. Emad Eid has 1 emails and 7 mobile phone numbers on RocketReach.
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