Ellen White Email & Phone Number
Senior Workforce Director @ iQor
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Ellen White Location
- Peoria, AZ, US
Ellen White Work
- Senior Workforce Director @ (June 2024 - Present)
- WFM Director @ (December 2021 - June 2024)
- Senior Workforce Manager @ (October 2021 - December 2021)
- Global Workforce Manager @ (January 2020 - October 2021)
- Workforce Lead - CCB @ (December 2017 - April 2019)
- Workforce Director @ (May 2015 - December 2017)
- Senior Workforce Manager @ (June 2013 - May 2015)
- Senior Operations Manager @ (May 2011 - May 2013)
- Workforce Manager @ (July 2010 - May 2011)
- Workforce Manager @ (January 2009 - July 2010)
- Center Business Manager @ (January 2008 - January 2009)
- Workforce Supervisor @ (January 2007 - December 2007)
- Workforce Analyst @ ePLDT Ventus (July 2004 - January 2007)
- Customer Service Representative @ ePLDT Ventus (September 2003 - July 2004)
- Math Instructor @ Syllabus Inc (Systems Technology Institute) (June 2002 - April 2003)
Ellen White Education
- University of the Philippines
Bachelor of Science (BS) (Mathematics)
1998-2002
Ellen White Skills
- Account Management
- Avaya
- BPO
- Business Process Improvement
- Call Center
- Call Center Development
- Call Centers
- Contact Centers
- Customer Experience
- Customer Satisfaction
- Microsoft PowerPoint
- Offshoring
- Operations Management
- Outsourcing
- Process Improvement
- SLA
- Service Delivery
- Team Leadership
- Transition Management
- Workforce Management
Ellen White Summary
- Ellen White, based in Peoria, AZ, US, is currently a Senior Workforce Director at iQor. Ellen White brings experience from previous roles at iQor, Sitel Group and JPMorgan Chase & Co.. Ellen White holds a 1998 - 2002 Bachelor of Science (BS) in Mathematics @ University of the Philippines. With a robust skill set that includes Account Management, Avaya, BPO, Business Process Improvement, Call Center and more. Ellen White has 1 emails and 2 mobile phone numbers on RocketReach.
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