Ellaine Peña's Location
Manila, National Capital Region, Philippines
Ellaine Peña's Work
- Senior Training and Quality Manager @ Enshored
- Operations Manager @ Concentrix
- Manager @ SYKES
Ellaine Peña's Education
- Polytechnic University of the Philippines
Bachelor of Science (Computer Engineering)
1994 - 1999
Ellaine Peña's Skills
- Call Center
- Management
- Customer Service
- Operations Management
- Service Delivery
- Account Management
- Call Centers
- Outsourcing
- Customer Satisfaction
- Strategy
Ellaine Peña's Summary
Ellaine Peña, based in Manila, National Capital Region, Philippines, is currently a Senior Training and Quality Manager at Enshored, bringing experience from previous roles at Concentrix and Sykes Enterprises, Incorporated. Ellaine Peña holds a 1994 - 1999 Bachelor of Science in Computer Engineering @ Polytechnic University of the Philippines. With a robust skill set that includes Call Center, Management, Customer Service, Operations Management, Service Delivery and more, Ellaine Peña contributes valuable insights to the industry. Ellaine Peña has 2 emails on RocketReach.
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