2016 -
now Manager, Global Service Quality Management @
2014 -
2016 Senior Service Quality Analyst @
2012 -
2014 Service Quality Analyst @
2011 -
2012 Customer Care Professional @
2008 -
2009 Customer Care Representive @
2006 -
2007 Reservations Agent @
Ella Lin Education
San Francisco State University
Bachelor's Degree
2002
-
2006
Ella Lin Skills
Customer Service
Process Improvement
Product Management
Microsoft Excel
Customer Relations
Customer Care
CRM
Microsoft Office
Cross-functional Communication
Management
Project Management
Public Speaking
Cross Functional Communication
Strategic Planning
Project Planning
Hotels
Ella Lin Summary
Ella Lin, based in Taipei, TW, is currently a Manager, Global Service Quality Management at ASUS. Ella Lin brings experience from previous roles at ASUS, American Express and DHL. Ella Lin holds a 2002 - 2006 Bachelor's Degree @ San Francisco State University. With a robust skill set that includes Customer Service, Process Improvement, Product Management, Microsoft Excel, Customer Relations and more.
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