Eli Federman Email & Phone Number
Vice President, Multichannel Customer Systems @ 1-800-GOT-JUNK?
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Eli Federman Work
- 2026 - now Vice President, Multichannel Customer Systems @
- 2013 - now Founder and Lead Consultant @
- 2024 - 2026 CGI Partner | Program Client Delivery Leader @
- 2019 - 2024 Practice Leader, Omnichannel and Contact Centers @
- 2013 - 2014 Senior Consultant @
- 2009 - 2013 Director, Customer Care @
- 2007 - 2009 Site Director, Canada Call Center @
- 2002 - 2007 Senior Manager, Various Roles @
- 2000 - 2002 Operations Manager, Client Care @
Eli Federman Education
- Concordia University
BA (Political Science)
1989 - 1992
Eli Federman Skills
- Customer Service & Sales
- People Leadership
- Strategic Planning
- Process Improvement
- Operations Management
- Project Management
- Leadership
- New Business Development
- Management
- Telecommunications
- Team Building
- Performance Management
- Business Process Improvement
- Customer Service
- Retail
- CRM
- Contact Centers
- Coaching
- Change Management
- Call Centers
- Business Analysis
- Forecasting
- Analysis
- Customer Satisfaction
- Sales Operations
- Sales
- Selling
- Employee Engagement
- Customer Retention
- Vendor Management
- Account Management
- Customer Service and Sales
- Operations
- Customer Relationship Management Crm
- Business Development
- Customer Relationship Management
Eli Federman Summary
- Eli Federman, is currently a Vice President, Multichannel Customer Systems at 1-800-GOT-JUNK?. Eli Federman brings experience from previous roles at Customer Service Simplified, CGI, Burnie Group and Desjardins. Eli Federman holds a 1989 - 1992 BA in Political Science @ Concordia University. With a robust skill set that includes Customer Service & Sales, People Leadership, Strategic Planning, Process Improvement, Operations Management and more. Eli Federman has 3 emails and 1 mobile phone numbers on RocketReach.
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