Eli Federman Email & Phone Number
Vice President, Multichannel Customer Systems @ 1-800-GOT-JUNK?
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Eli Federman Location
- Vaughan, ON, CA
Eli Federman Work
- Vice President, Multichannel Customer Systems @ (April 2026 - Present)
- Founder and Lead Consultant @ (September 2013 - Present)
- CGI Partner | Program Client Delivery Leader @ (August 2024 - April 2026)
- Practice Leader, Omnichannel and Contact Centers @ (November 2019 - August 2024)
- Senior Consultant @ (May 2013 - January 2014)
Eli Federman Education
- Concordia University
BA (Political Science)
1989-1992
Eli Federman Skills
- Account Management
- Analysis
- Attention to Detail
- Business Analysis
- Business Consulting
- Business Development
- Business Process Improvement
- Business Strategy
- CRM
- Call Centers
- Change Management
- Coaching
- Contact Center Optimization
- Contact Center Technology
- Contact Centers
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service & Sales
- Customer Service Management
- Employee Engagement
- Forecasting
- Global Delivery
- Information Technology
- Journey Mapping (Customer/Employee)
- Leadership
- Management
- New Business Development
- Omnichannel Strategy/Execution
- Operations Management
- People Leadership
- Performance Management
- Process Improvement
- Program Management
- Project Management
- Retail
- Sales
- Sales Operations
- Selling
- Service Delivery
- Strategic Planning
- Strategic Thinking
- Talent Management
- Team Building
- Technology Consulting
- Technology Enhancement/Integration
- Telecommunications
- Vendor Management
- Workforce Management
- Customer Service and Sales
- Operations
- Customer Relationship Management Crm
- Customer Relationship Management
Eli Federman Summary
- Eli Federman, based in Vaughan, ON, CA, is currently a Vice President, Multichannel Customer Systems at 1-800-GOT-JUNK?. Eli Federman brings experience from previous roles at Customer Service Simplified, CGI, Burnie Group and Desjardins. Eli Federman holds a 1989 - 1992 BA in Political Science @ Concordia University. With a robust skill set that includes Account Management, Analysis, Attention to Detail, Business Analysis, Business Consulting and more. Eli Federman has 3 emails and 1 mobile phone numbers on RocketReach.
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