Eli Federman's Location
Richmond Hill, ON, CA
Eli Federman's Work
- Practice Leader, Omnichannel and Contact Centers @ Burnie Group
- Founder and Lead Consultant @ Customer Service Simplified
- Senior Consultant @ Desjardins
- Director, Customer Care @ Grand & Toy
- Site Director, Canada Call Center @ Whirlpool Corporation
- Senior Manager, Various Roles @ CIBC
- Operations Manager, Client Care @ TELUS Business Solutions
Eli Federman's Education
- Concordia University
BA (Political Science)
1989 - 1992
Eli Federman's Skills
- Customer Service & Sales
- People Leadership
- Strategic Planning
- Process Improvement
- Operations Management
- Project Management
- Leadership
- New Business Development
- Management
- Telecommunications
Eli Federman's Summary
Eli Federman, based in Richmond Hill, ON, CA, is currently a Practice Leader, Omnichannel and Contact Centers at Burnie Group, bringing experience from previous roles at Customer Service Simplified, Desjardins, OfficeMax Grand & Toy and Whirlpool Corporation. Eli Federman holds a 1989 - 1992 BA in Political Science @ Concordia University. With a robust skill set that includes Customer Service & Sales, People Leadership, Strategic Planning, Process Improvement, Operations Management and more, Eli Federman contributes valuable insights to the industry. Eli Federman has 3 emails on RocketReach.
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Eli Federman
Practice Leader, Omnichannel and Contact Centers at Burnie Group
Richmond Hill, ON, CA31 -
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