Eli Federman Email & Phone Number
Vice President, Multichannel Customer Systems @ 1-800-GOT-JUNK?
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Eli Federman Location
- Vaughan, ON, CA
Eli Federman Work
- Vice President, Multichannel Customer Systems @ (April 2026 - Present)
- Founder and Lead Consultant @ (September 2013 - Present)
- CGI Partner | Program Client Delivery Leader @ (August 2024 - April 2026)
- Practice Leader, Omnichannel and Contact Centers @ (November 2019 - August 2024)
- Senior Consultant @ (May 2013 - January 2014)
- Director, Customer Care @ (May 2009 - April 2013)
- Site Director, Canada Call Center @ (October 2007 - May 2009)
- Senior Manager, Various Roles @ (August 2002 - October 2007)
- Operations Manager, Client Care @ (February 2000 - August 2002)
Eli Federman Education
- Concordia University
BA (Political Science)
1989-1992
Eli Federman Skills
- Customer Service & Sales
- People Leadership
- Strategic Planning
- Process Improvement
- Operations Management
- Project Management
- Leadership
- New Business Development
- Management
- Telecommunications
- Team Building
- Performance Management
- Business Process Improvement
- Customer Service
- Retail
- CRM
- Contact Centers
- Coaching
- Change Management
- Call Centers
- Business Analysis
- Forecasting
- Analysis
- Customer Satisfaction
- Sales Operations
- Sales
- Selling
- Employee Engagement
- Customer Retention
- Vendor Management
- Account Management
- Customer Service and Sales
- Operations
- Customer Relationship Management Crm
- Business Development
- Customer Relationship Management
Eli Federman Summary
- Eli Federman, based in Vaughan, ON, CA, is currently a Vice President, Multichannel Customer Systems at 1-800-GOT-JUNK?. Eli Federman brings experience from previous roles at Customer Service Simplified, CGI, Burnie Group and Desjardins. Eli Federman holds a 1989 - 1992 BA in Political Science @ Concordia University. With a robust skill set that includes Customer Service & Sales, People Leadership, Strategic Planning, Process Improvement, Operations Management and more. Eli Federman has 3 emails and 1 mobile phone numbers on RocketReach.
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