Eli Alvarez Email
Principal Customer Success Executive @ Infor
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Eli Alvarez Location
- Wokingham, GB
Eli Alvarez Work
- Principal Customer Success Executive @ (April 2024 - Present)
- Head of Customer Support, EMEA @ (October 2021 - September 2023)
- Regional Manager Customer Success and Support @ (June 2019 - May 2021)
- Senior Manager, Premium Support EMEA @ (January 2017 - June 2019)
- Head of Value Added Services, EMEA @ (November 2012 - January 2017)
- EMEA CAPTIVA Manager @ (July 2011 - November 2012)
- Principal Designated Support Engineer @ (June 2006 - July 2011)
- Technical Support Engineer @ (September 2004 - May 2006)
- Team Leader @ Getronics Mexico (March 2004 - June 2004)
- Consultant @ Getronics Mexico (June 2003 - February 2004)
- Internal Sales Representative @ Novell (January 2000 - January 2001)
Eli Alvarez Education
- University of Sheffield
Master Of Science (Communications)
2001-2002 - Instituto Tecnologico de Durango
Bachelor Of Science (Software Engineering)
1993-1997
Eli Alvarez Skills
- Documentum
- Enterprise Software
- Enterprise Content Management
- VMware
- Cloud Computing
- Solution Architecture
- Integration
- Requirements Analysis
- Troubleshooting
- Software Development
- Technical Support
- Java
- CRM
- Document Management
- Weblogic
- Captiva
- Team Management
- Change Management
- SQL
- Enterprise Support
- People Management
- People Development
- Distributed Team Management
- Customer Relationship Management (CRM)
- Leadership
- Team Building
- Customer Relationship Management Crm
- ITIL Certified
- Budgeting and Forecasting
- ITIL
- Thought Leadership
- Customer Retention
- Business Development
- Business Planning
- Team Development
- Customer Service
- Management
- Coaching
- Cross Cultural Teams
- Customer Relationship Management
Eli Alvarez Summary
- Eli Alvarez, based in Wokingham, GB, is currently a Principal Customer Success Executive at Infor. Eli Alvarez brings experience from previous roles at Xactly Corp, Verizon Connect, OpenText and Dell EMC. Eli Alvarez holds a 2001 - 2002 Master Of Science in Communications @ University of Sheffield. With a robust skill set that includes Documentum, Enterprise Software, Enterprise Content Management, VMware, Cloud Computing and more. Eli Alvarez has 2 emails on RocketReach.
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