Ekta Sood Email & Phone Number
Service Delivery Leader @ HCL America, Inc.
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Ekta Sood Location
- Gurugram, HR, IN
Ekta Sood Work
- Service Delivery Leader @ (April 2024 - Present)
- Assistant Vice President ( Trust and Safety) @ (August 2022 - April 2024)
- Senior Manager (Trust and Safety) @ (January 2020 - July 2022)
- Manager I @ (March 2018 - August 2019)
- Deputy Manager @ (February 2016 - March 2018)
- Team Leader operations @ (August 2012 - January 2016)
- Process developer @ (September 2010 - August 2012)
- Process Developer @ (December 2008 - April 2010)
- Assistant Manager @ (February 2007 - December 2008)
- Assistant Manager @ (October 2005 - January 2007)
Ekta Sood Education
- Kirori Mal College
B.Sc (Hons) (Statistics)
2001-2004 - Manav Sthali School 1987-2001
Ekta Sood Skills
- Management
- Leadership
- Telugu
- Demand Planning
- Six Sigma
- Customer Experience
- Capacity Planning
- People Management
- Business Process Outsourcing
- Process Outsourcing
- Data Analysis
- Forecasting
- Business Development
- Business Analysis
- Communication
- Data Analytics
- Vendor Management
- Team Management
- Process Flow
- Onshore Operations
- Customer Relationship Management
- Statistical Data Analysis
- Microsoft Office
- Operations Management
- Microsoft Excel
- Credit
- Training
- Customer Service
- Decision Making
- Service Level Agreements
- Scheduling
- Project Management
- Problem Solving
- Outsourcing
- Service Levels
- MIS
- KYC
- Recruiting
- CRM
- Performance Management
Ekta Sood Summary
- Ekta Sood, based in Gurugram, HR, IN, is currently a Service Delivery Leader at HCLTech. Ekta Sood brings experience from previous roles at Genpact, Amazon and UnitedHealth Group. Ekta Sood holds a 2001 - 2004 B.Sc (Hons) in Statistics @ Kirori Mal College. With a robust skill set that includes Management, Leadership, Telugu, Demand Planning, Six Sigma and more. Ekta Sood has 2 emails and 2 mobile phone numbers on RocketReach.
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