Customer Service Delivery Tech Expert @ (February 2020 - Present)
Customer Service Representative @ (May 2015 - October 2019)
Traffic Specialist @ (November 2009 - August 2015)
Police Dispatcher @ (February 1997 - July 2007)
Ekia Thomas Education
Peralta Community College District
(Commerce, Business)
2019-2021
Ekia Thomas Skills
Analytical Skills
Appointment Scheduling
Cash Handling
Communication
Computer Aided Dispatch
Contact Centers
Critical Thinking
Customer Contact
Customer Engagement
Customer Service
Customer-focused Service
E-911
Emergency Communications
Emergency Services
High Stress Environment
Invoicing
Microsoft Office
Multitasking
Performance Metrics
Phone Etiquette
Problem Solving
Public Safety
Research
Stressful Situations
Teamwork
Time Management
Ekia Thomas Summary
Ekia Thomas, based in California, United States, is currently a Customer Solutions Analyst at Dreyer's Grand Ice Cream. Ekia Thomas brings experience from previous roles at Asurion, Pacific Gas and Electric Company, Ibi Group and Oakland Police Department. Ekia Thomas holds a 2019 - 2021 Peralta Community College District. With a robust skill set that includes Analytical Skills, Appointment Scheduling, Cash Handling, Communication, Computer Aided Dispatch and more. Ekia Thomas has 1 emails on RocketReach.
Looking for a different Ekia Thomas?
Find contact details for 700 million professionals.