Eileen Edwards Email & Phone Number
Manager- Member Services @ TX Health Benefits Pool
5 free lookup(s).
Eileen Edwards Location
- Austin, TX, US
Eileen Edwards Work
- 2018 -now Manager- Member Services @
- 2025 -2025 Vice Chair Board of Directors @
- 2020 -2024 Secretary Board of Directors @
- 2018 -2018 Customer Operations Leader @
- 2017 -2017 Manager Health Plan Service Operations @
- 2014 -2017 Director- Subscriber and Member Services @
- 2014 -2014 Customer Experience Manager @
- 2002 -2014 Regional Retention Manager @
- 2009 -2010 Senior Customer Service Manager @ Sprint ( Formerly Nextel)
- 1999 -2001 Customer Satisfaction and Quality Manager and Bank Officer @ First USA Bank- Credit Card Bank-Call Center
- 1999 -2001 Site Quality and Customer Experience Manager @ JPMorgan Chase & Co. (Formerly First USA Bank)
- 1996 -1999 Cardmember Services Operations Manager @ JPMorgan Chase & Co. ( Formerly First USA Bank)
- 1993 -1996 Outbound Sales Operations Manager @ Chase (Formerly First USA Bank)
Eileen Edwards Education
- LeTourneau University
Bachelor of Business Administration (BBA) (Business Administration and Management, General)
2006-2008 - Austin Community College
General Courses toward Bachelors (Business Administration and Management, General)
2004-2006
Eileen Edwards Skills
- Customer Satisfaction
- Call Centers
- Leadership
- Customer Retention
- Project Management
- Customer Service
- Customer Experience
- Sales
- Leadership Development
- Marketing
- Team Leadership
- Telecommunications
- Team Building
- Process Improvement
- Management
- Operations Management
- Vendor Management
- VoIP
- Coaching
- Sales Operations
- Broadband
- Workforce Management
- Strategic Leadership
- Performance Improvement
- Call Center Metrics and Measures
- Planning and Organizing
- Creating Structure
- Coaching & Mentoring
- Conflict Resolution
- Training & Development
- Call Monitoring and Calibration
- Strategic Planning
- Training and Development
- Contact Centers
- Coaching and Mentoring
Eileen Edwards Summary
- Eileen Edwards, based in Austin, TX, US, is currently a Manager- Member Services at TX Health Benefits Pool. Eileen Edwards brings experience from previous roles at Austin Contact Center Alliance, H-E-B and Fresenius Medical Care North America. Eileen Edwards holds a 2006 - 2008 Bachelor of Business Administration (BBA) in Business Administration and Management, General @ LeTourneau University. With a robust skill set that includes Customer Satisfaction, Call Centers, Leadership, Customer Retention, Project Management and more. Eileen Edwards has 3 emails and 1 mobile phone numbers on RocketReach.
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Top TX Health Benefits Pool Employees
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Tammy Wassenaar
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Mario Leyva
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Devereaux Morkunas
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Sarah Crawford
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